Thumbnail Cache gets deleted on every reboot! Win 10 Fall Creators update! 1709 16299.19

Anonymous
2017-10-29T07:04:19+00:00

OH NO!

Back to the Thumbnail Cache deletion Problem again!

MS please fix this real fast!

I was one of the testers giving information that Win10 always deleted the thumbnailcache.

https://windows.uservoice.com/forums/265757-windows-feature-suggestions/suggestions/6557758-fix-the-annoying-thumbnail-cache-automatic-deletio?page=1&per\_page=20

Sorry page cannot be accessed any more!

All was fine after MS did some fixing with the help of MAAANNNY others that had the same problem!

Now I did the Fall Creators update! BAM! Back again.

Thumbnails get deleted ON EYERY reboot!

Thats really really annoying!

Do not try a solution. There is none!

The failure in the past was a database corruption. MS fixed it ( do not know how) and it worked. Now it is back!

Please dig into it an fix it!

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

73 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2017-12-10T10:42:26+00:00

    I have also been plagued by this problem since the 1709 update. It is indeed the SilentCleanup task which is deleting the thumbnail cache. This task should only run "when free disk space is running low", it has no triggers of it's own and so is being trigger in error by another process (even though there is ample free disk space).

    Rather than disable the SIlentCleanup task completely, you can stop it being triggered by Explorer. To do this, run Regedit and browse to the following path:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches\Thumbnail Cache

    Modify Autorun DWORD and set its value to 0 and reboot your computer.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-12-10T23:27:54+00:00

    I have also been plagued by this problem since the 1709 update. It is indeed the SilentCleanup task which is deleting the thumbnail cache. This task should only run "when free disk space is running low", it has no triggers of it's own and so is being trigger in error by another process (even though there is ample free disk space).

    Rather than disable the SIlentCleanup task completely, you can stop it being triggered by Explorer. To do this, run Regedit and browse to the following path:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches\Thumbnail Cache

    Modify Autoruns DWORD and set its value to 0 and reboot your computer.

    I can't find Autoruns DWORD but I do see Autorun   REG_DWORD in VolumeCaches\Thumbnail Cache

    Is that the same

    Please reply

    Steve

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-12-12T22:04:29+00:00

    I have also been plagued by this problem since the 1709 update. It is indeed the SilentCleanup task which is deleting the thumbnail cache. This task should only run "when free disk space is running low", it has no triggers of it's own and so is being trigger in error by another process (even though there is ample free disk space).

    Rather than disable the SIlentCleanup task completely, you can stop it being triggered by Explorer. To do this, run Regedit and browse to the following path:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\VolumeCaches\Thumbnail Cache

    Modify Autoruns DWORD and set its value to 0 and reboot your computer.

    I can't find Autoruns DWORD but I do see Autorun   REG_DWORD in VolumeCaches\Thumbnail Cache

    Still trying to find out if  Autorun is what you mean instead of Autoruns

    Please reply

    Steve

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-12-13T09:41:17+00:00

    Correct

    Was this answer helpful?

    0 comments