Oh and please do not try to give me the initial excuse like in the past:
It´s a feature to speed Win up.
NO it isn´t ! It was a database corruption and you admited it last time.
This is quite annoying having +30.000 pics that are always rebuild!
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
OH NO!
Back to the Thumbnail Cache deletion Problem again!
MS please fix this real fast!
I was one of the testers giving information that Win10 always deleted the thumbnailcache.
Sorry page cannot be accessed any more!
All was fine after MS did some fixing with the help of MAAANNNY others that had the same problem!
Now I did the Fall Creators update! BAM! Back again.
Thumbnails get deleted ON EYERY reboot!
Thats really really annoying!
Do not try a solution. There is none!
The failure in the past was a database corruption. MS fixed it ( do not know how) and it worked. Now it is back!
Please dig into it an fix it!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Oh and please do not try to give me the initial excuse like in the past:
It´s a feature to speed Win up.
NO it isn´t ! It was a database corruption and you admited it last time.
This is quite annoying having +30.000 pics that are always rebuild!
Okay
Did some intense testing and rolled back to 1703 15063.674
Thumbnail Cache stays and is present.
A second install of 1709 on a separate SSD shows same behaviour.
Definitivly a problem of 1709---- another....
Please fix!
Hi,
This issue can be caused by corrupted Windows Thumbnail Cache folder.
Just to clarify, have you tried resetting the thumbnail cache folder already? If yes, and the issue still persists, we encourage you to submit your issue using the Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item, we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.
For more information on Feedback Hub, see our support article and YouTube video.
In order to submit new feedback, please follow these steps:
Feel free to post back if you have other concerns.
Hi Arjay,
thanks for your answer.
As I said I was part of the group of Insiders that helped clarifying the initial thumbnail cache problem. I did not do it allone but gave some hints with hardcore testing. All is written down in the link above.
Yes, for sure I did all to check that it is not my fault.
Cleared thumbnail cache
Did a fresh install
Checked with other machine
Checked with different build of Win10
It showed a problem with Fall creators update. Cache gets deleted on every reboot.
And yes, I submitted it via feedback hub.
Frank
c'mon MS fix this already!!!