Thumbnail Cache gets deleted on every reboot! Win 10 Fall Creators update! 1709 16299.19

Anonymous
2017-10-29T07:04:19+00:00

OH NO!

Back to the Thumbnail Cache deletion Problem again!

MS please fix this real fast!

I was one of the testers giving information that Win10 always deleted the thumbnailcache.

https://windows.uservoice.com/forums/265757-windows-feature-suggestions/suggestions/6557758-fix-the-annoying-thumbnail-cache-automatic-deletio?page=1&per\_page=20

Sorry page cannot be accessed any more!

All was fine after MS did some fixing with the help of MAAANNNY others that had the same problem!

Now I did the Fall Creators update! BAM! Back again.

Thumbnails get deleted ON EYERY reboot!

Thats really really annoying!

Do not try a solution. There is none!

The failure in the past was a database corruption. MS fixed it ( do not know how) and it worked. Now it is back!

Please dig into it an fix it!

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2017-10-29T07:08:42+00:00

    Oh and please do not try to give me the initial excuse like in the past:

    It´s a feature to speed Win up.

    NO it isn´t ! It was a database corruption and you admited it last time.

    This is quite annoying having +30.000 pics that are always rebuild!

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  2. Anonymous
    2017-10-29T08:26:12+00:00

    Okay

    Did some intense testing and rolled back to 1703 15063.674

    Thumbnail Cache stays and is present.

    A second install of 1709 on a separate SSD shows same behaviour.

    Definitivly a problem of 1709---- another....

    Please fix!

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  3. Anonymous
    2017-11-03T14:06:50+00:00

    Hi,

    This issue can be caused by corrupted Windows Thumbnail Cache folder.

    Just to clarify, have you tried resetting the thumbnail cache folder already? If yes, and the issue still persists, we encourage you to submit your issue using the Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item, we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.  

    For more information on Feedback Hub, see our support article and YouTube video.

    In order to submit new feedback, please follow these steps: 

    1. On a Windows 10 device, search for "Feedback Hub" in Cortana search, then launch the app.   
    2. Navigate to Feedback in the left menu, then press + Add new feedback**.**   
    3. Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory.   
    4. Important: If possible, reproduce the problem(s) after clicking Begin monitoring (or Start capture) near the end of the form; Stop monitoring when you're done.   
    5. Once you've complete the form and monitoring, click Submit.   
    6. Click Continue using Feedback Hub.   
    7. Click My feedback at the top, then find the item you submitted (it may take a while to appear.   
    8. Open the item you submitted, then click Share.   
    9. Click Copy link, then paste the link in your response (It will look like https://aka.ms/ link>)  

    Feel free to post back if you have other concerns.

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  4. Anonymous
    2017-11-04T07:23:09+00:00

    Hi Arjay,

    thanks for your answer.

    As I said I was part of the group of Insiders that helped clarifying the initial thumbnail cache problem. I did not do it allone but gave some hints with hardcore testing. All is written down in the link above.

    Yes, for sure I did all to check that it is not my fault.

    Cleared thumbnail cache

    Did a fresh install

    Checked with other machine

    Checked with different build of Win10

    It showed a problem with Fall creators update. Cache gets deleted on every reboot.

    And yes, I submitted it via feedback hub.

    Frank

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  5. Anonymous
    2017-11-10T13:59:41+00:00

    c'mon MS fix this already!!!

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