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Hello. I'm quite unhappy with my entire experience. I have had to contact support multiple times because my computer "wasn't on the list" of computers able to run the latest updates. I find this incredibly ironic, as it has 8gb of ram, lots of disk space, and a very nice processor (~2.6ghz). I have had my agents help me as much as they could, and that wasn't the bad part, they did great! For a day... Somehow, even after they went and did the whole thing about delaying updates for 8 months or so, The Windows 10 update installer app downloaded. It has hogged me for the past week, with me having to abort multiple updates, not wanting to lose my pc again. I am a student, and can not afford a new one, but just recently I gave up and let it update. It quit out halfway through, as usual, and went back to the same condition it was at. Nothing works.
This is not like last time, I had to get a Windows 10 system on a usb, and repair my boot loader last time. This time, Windows simply won't do anything. It's currently telling me the only option left is a hard reset.
I have physically tried everything besides a hard reset. I refuse. Why should I lose my personal belongings, when it's out of my control? This is not an issue with anything except Windows. What can be done about this? I am very disappointed in the fact this has ruined my computer, I really hope you can do something about this.
Moved from: Windows /Windows 10 /Performance & system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You don't happen to be Microsoft's PR chief do you? Have you read the reports from the beginning if this thread or have you just decided to ignore the ones you can't attribute to user error and cherry pick the ones that you can smuggly assume were?
Which part of (variations of) "My computer was running fine until update xyz" are you struggling with?
I only hope that nobody thinks I am the smug self righteous ×€£# that posted that response. I dont remember when the tech police decided computers were for tech experts. I wouldnt expect to have to do a full service on my car before then rewire the electrics before I could get in and drive. Computers are a tool and the "experts?" are paid plenty to see that we of lower intelligence can press the on button and then they will work. MR TECH GENIUS. I think you are ever so clever.
My computer was running fine until update xyz" ...
Is the inescapable conclusion that update xyz caused the problem?
If that's what you believe, then you're setting yourself up for a lifetime of computer trouble.
My computer was running fine until update xyz" ...
Is the inescapable conclusion that update xyz caused the problem?
If that's what you believe, then you're setting yourself up for a lifetime of computer trouble.
Of course it could be because there's an r in the month, the dog has fleas, it's raining or your team lost last week, but even the CS manager I spoke to at MS admitted it was the update in march 2018 that was the issue with people calling them , still what would he know?
Instead of relying on hearsay - from me or anyone else - how about trying it for yourself?
You couldn't be more of a hopeless case than I was, yet I managed to dig myself out by investing time in learning how to use my computer correctly. Since then, I've lived through the same months with the same letters in them and yet I've come out trouble free. If you think that's all luck then I wish you lots, because you're going to need it.
You can avoid trouble even when you know for a fact - because Microsoft publishes the details - that an update can cause problems.
Don't take my word for it - try it.
