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Hello. I'm quite unhappy with my entire experience. I have had to contact support multiple times because my computer "wasn't on the list" of computers able to run the latest updates. I find this incredibly ironic, as it has 8gb of ram, lots of disk space, and a very nice processor (~2.6ghz). I have had my agents help me as much as they could, and that wasn't the bad part, they did great! For a day... Somehow, even after they went and did the whole thing about delaying updates for 8 months or so, The Windows 10 update installer app downloaded. It has hogged me for the past week, with me having to abort multiple updates, not wanting to lose my pc again. I am a student, and can not afford a new one, but just recently I gave up and let it update. It quit out halfway through, as usual, and went back to the same condition it was at. Nothing works.
This is not like last time, I had to get a Windows 10 system on a usb, and repair my boot loader last time. This time, Windows simply won't do anything. It's currently telling me the only option left is a hard reset.
I have physically tried everything besides a hard reset. I refuse. Why should I lose my personal belongings, when it's out of my control? This is not an issue with anything except Windows. What can be done about this? I am very disappointed in the fact this has ruined my computer, I really hope you can do something about this.
Moved from: Windows /Windows 10 /Performance & system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I got the Win 10 downloaded onto a flash drive at a friends. I ran it and I receive an error along the lines of 'media driver missing, unable to continue'. I've Googled the location for this driver, and it's apparently on Windows/System32/DriverStore, and pointed the process to this location, but the PC still says it can't find it. Also, when I'm in the recovery mode screens, Reset my PC isn't a choice. You've helped me so far, any ideas now? Thanks in advance either way...
Finally after scouring the net and YouTube, I found the specific fix for the boot problem and drivers... Thanks for your help, and sorry I had been so thick. The media driver problem was repaired by downloading the Intel Rapid Storage Technology drivers, unzipping them, storing them on the drive with the Win 10 download, and pointing the process to this location, and identifying the correct chipset. I'm restoring the most recent backup now.
The update broke my computer nd it is 100% fried. Microsoft has ruined my life for the last time. I swear off Microsoft today, and will never pay for another one of their products!
One of the possible reasons why your PC fails to boot into normal mode are broken components on the boot configuration data of your system. To isolate your concern, we suggest that you perform the following steps to trigger Safe Mode through the Windows Recovery Environment (WinRE) option. To do this, follow the steps below:
- Improper shutdown process
- Turn on your computer. When the Windows logo is visible, unplug the power source of your computer. Perform this step three times.
- On the fourth time that you turn on your computer, just simply wait for the Windows Recovery Environment (WinRE) window to appear.
- On the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings and click Restart.
- Once your computer restarts, you will see a list of options. Press the F4 key to start your computer in Safe Mode.
We also recommend that you perform a system restore after booting in safe mode. This option takes your PC back to an earlier point in time. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. To do this, follow the steps below:
- In the Search box, type Control Panel and press Enter.
- On the upper-right window, under View by, click Category and select Large icons.
- Search Control Panel for Recovery.
- Select Recovery > Open System Restore > Next.
- Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.
Let us know if the solution above works for you.
Hello Melowin, This is similar instruction that I have read in other areas on MS community. I am wondering why you are suggesting to unplug versus just holding the power button down? I cannot see myself being able to be at an electrical outlet and seeing my screen at the same time, if you can picture that. Can you please explain why the power outlet versus holding down the power button on the computer? Other than that your instruction is a very good one as this is something I may need to use as my computer is stuck in what you may call a loop in Automatic Repair (recovery), Please choose your keyboard layout with all of my USB ports being disabled with my keyboard or mouse not working. I use Windows 10 with all up to date updates. My computer corrupted this way attempting to do a restore point on November 17, 2018.
What a pile of woe is WIN 10 feature update. Features I don't want forced on me with no option to not instal features, but just security updates. I've had enough of this.
I give up with it and will resort to Linux now!
