Windows 10 update broke my computer?

Anonymous
2018-03-21T02:27:01+00:00

Hello. I'm quite unhappy with my entire experience. I have had to contact support multiple times because my computer "wasn't on the list" of computers able to run the latest updates. I find this incredibly ironic, as it has 8gb of ram, lots of disk space,  and a very nice processor (~2.6ghz). I have had my agents help me as much as they could, and that wasn't the bad part, they did great! For a day... Somehow, even after they went and did the whole thing about delaying updates for 8 months or so, The Windows 10 update installer app downloaded. It has hogged me for the past week, with me having to abort multiple updates, not wanting to lose my pc again. I am a student, and can not afford a new one, but just recently I gave up and let it update. It quit out halfway through, as usual, and went back to the same condition it was at. Nothing works.

This is not like last time, I had to get a Windows 10 system on a usb, and repair my boot loader last time. This time, Windows simply won't do anything. It's currently telling me the only option left is a hard reset.

I have physically tried everything besides a hard reset. I refuse. Why should I lose my personal belongings, when it's out of my control? This is not an issue with anything except Windows. What can be done about this? I am very disappointed in the fact this has ruined my computer, I really hope you can do something about this.

Moved from: Windows /Windows 10 /Performance & system failures

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  2. Anonymous
    2019-03-28T04:58:50+00:00

    All this arguing back and forth ... what has it accomplished for you?

    Has it done anything to fix your computer or to keep your computer out of trouble in the future?

    Ranting over what Microsoft should or shouldn't do might make for interesting discussion, but it's not going to get your computer working properly.

    You either learn how to use your computer or you play the victim card forever.

    If all you're prepared to do is write angry posts to attract sympathy for your plight, you're going to get left behind. Because the truth is millions of people all over the world have learned to use Windows 10, with all its foibles and weaknesses, and Microsoft, for all its failures, is at the leading edge of technology.

    Don't get left behind!

    S and S you replied to me and clearly you click on Reply so I am sure this was directed toward me. You said: "You either learn how to use your computer or you play the victim card forever." Why don't You just give it up? Talk about arguing back and forth you seem to be doing a good job of that. Don't tell me what I should know or not. I feel a victim here from you. If this Reply was not meant for me edit it and make it right.

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  4. Anonymous
    2019-03-27T09:59:08+00:00

    I only hope that nobody thinks I am the smug self righteous ×€£# that posted that response. I dont remember when the tech police decided computers were for tech experts. I wouldnt expect to have to do a full service on my car before then rewire the electrics before I could get in and drive. Computers are a tool and the "experts?" are paid plenty to see that we of lower intelligence can press the on button and then they will work. MR TECH GENIUS. I think you are ever so clever. 

    I totally agree with you and very well put I may say. I like the part about doing a full service on the car and rewire before you could drive. Thanks for your input and noting to these "know it all's" that post here and continue to degrade others here instead of helpful input.

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  5. Anonymous
    2019-03-27T09:52:00+00:00

    We have read about brand new computers being fried because they didn't upgrade the bios ...

    A brand new computer comes from the factory with the latest BIOS. And if it doesn't, that's the manufacturer's problem. Microsoft has nothing to do with the BIOS.

    Moreover, new computers haven't shipped with a BIOS for several years. The BIOS has been replaced by UEFI.

    Time to learn how computers work, and how to use yours correctly. It's nothing you can't do and you'll be much happier.

    In reply to S_and _S: It is not always the case that people do anything whatsoever to their computers that make changes to cause the new computer to crash after a computer manufacturer recommended update or a Microsoft Windows 10 update installation. I have a brand new December 2018 HP notebook and I have it almost crash on me once with a black recovery screen that came out of nowhere. We the end user of the computer can only trust our manufacturer or Microsoft to provide us with the proper, clean and correct updates whether it be a security update, driver update or bios update. It is known that Microsoft and Computer manufacturers have listed updates for the specific users computer that do in fact crash a computer. So I don't get where you are saying 'Time to learn how computers work and how to use yours correctly? Sounds to me like you may be more experienced per say on as you said the BIOS has been replaced by UEFI but most do not know this. So take a break from accusing people and know that you may think you are so special and above all others where you can tell people what to do or what they should be doing  or what they are doing wrong.

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