Windows 10 update broke my computer?

Anonymous
2018-03-21T02:27:01+00:00

Hello. I'm quite unhappy with my entire experience. I have had to contact support multiple times because my computer "wasn't on the list" of computers able to run the latest updates. I find this incredibly ironic, as it has 8gb of ram, lots of disk space,  and a very nice processor (~2.6ghz). I have had my agents help me as much as they could, and that wasn't the bad part, they did great! For a day... Somehow, even after they went and did the whole thing about delaying updates for 8 months or so, The Windows 10 update installer app downloaded. It has hogged me for the past week, with me having to abort multiple updates, not wanting to lose my pc again. I am a student, and can not afford a new one, but just recently I gave up and let it update. It quit out halfway through, as usual, and went back to the same condition it was at. Nothing works.

This is not like last time, I had to get a Windows 10 system on a usb, and repair my boot loader last time. This time, Windows simply won't do anything. It's currently telling me the only option left is a hard reset.

I have physically tried everything besides a hard reset. I refuse. Why should I lose my personal belongings, when it's out of my control? This is not an issue with anything except Windows. What can be done about this? I am very disappointed in the fact this has ruined my computer, I really hope you can do something about this.

Moved from: Windows /Windows 10 /Performance & system failures

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-11-22T14:31:27+00:00

    I was forced to run an update recently on my Laptop. I live in South Africa but was in London for three weeks and needed my Laptop to do work. I let the laptop update over night but in the morning the laptop would not boot up and no matter what I did I could not get this to work.

    In desperation I bought a new drive and used one of my new windows keys and took a day, to get the new drive working and in a state that I could continue to work.

    Once I returned home, I “slaved” what I thought was the "damaged" HDD and was able to access all files EASILY, clearly it was the upgrade by windows that fucked up my drive and cost me a new drive and some 8+ hours of work!

    Microsoft Windoze remains the same bug ridden OS, cant wait for Google to take over completely!

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  2. Anonymous
    2018-11-19T10:06:08+00:00

    Linux ... Is all I can say .. Going through this same crap with a dell inspiron less than 3 years old .. Lost 20 hours of work had to reinstall .. Now its in the same update loop .. Ms you suck... Oh And I have only been using ms since dos 3.0 .. and ms certified..  Last time they screwed the pooch this bad was with windows 2k sp3 .. What a piece of work..

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  3. Anonymous
    2018-10-26T18:43:06+00:00

    I would have to say that Microsoft is probably the WORST SOFTWARE COMPANY EVER!   They push out BETA code to their customers and expect us to serve as guinea pigs for them and find their bugs.  No wonder they are losing ground to Apple and Linux!

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  4. Anonymous
    2018-10-23T17:39:18+00:00

    I had the same problem. MS updates really gave me headaches nowadays. After the updates the other week, my laptop cannot connect to the internet via Wifi or LAN. Then, after spending for the repair, it just shut down and the unit was broken. I'm terrified this happened. Please MS, stop this and create a better experience for customers.

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  5. Anonymous
    2018-10-22T20:00:50+00:00

    6 months after your post...

    I've had Win 10 since it was free ( a couple of years), but just the other day I "downgraded" to Win 7 (my original operating system) and I am finding that all the broken stuff in Win 10 has disappeared. All my programs are working great and the computer is so much faster.  Haven't found any advantage in Win 10... ever...

    FYI, I have

          i7 2600 (2nd generation, yeah it's old but...)

         2 Tb hard drive

         16GB DDR3 Ram

         NVIDEA GeForce GTX560Ti (very old, but will be upgrading to a GTX1050Ti soon.   Who in the world can afford a 1080 at $800+?) 

    My advice... go back to Win 7 or 8.  Your computer will run better and your apps will actually work.

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