Windows 10 update broke my computer?

Anonymous
2018-03-21T02:27:01+00:00

Hello. I'm quite unhappy with my entire experience. I have had to contact support multiple times because my computer "wasn't on the list" of computers able to run the latest updates. I find this incredibly ironic, as it has 8gb of ram, lots of disk space,  and a very nice processor (~2.6ghz). I have had my agents help me as much as they could, and that wasn't the bad part, they did great! For a day... Somehow, even after they went and did the whole thing about delaying updates for 8 months or so, The Windows 10 update installer app downloaded. It has hogged me for the past week, with me having to abort multiple updates, not wanting to lose my pc again. I am a student, and can not afford a new one, but just recently I gave up and let it update. It quit out halfway through, as usual, and went back to the same condition it was at. Nothing works.

This is not like last time, I had to get a Windows 10 system on a usb, and repair my boot loader last time. This time, Windows simply won't do anything. It's currently telling me the only option left is a hard reset.

I have physically tried everything besides a hard reset. I refuse. Why should I lose my personal belongings, when it's out of my control? This is not an issue with anything except Windows. What can be done about this? I am very disappointed in the fact this has ruined my computer, I really hope you can do something about this.

Moved from: Windows /Windows 10 /Performance & system failures

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-07-09T22:42:45+00:00

    Your issue sounds more like a hardware problem. My issue was more like what happened to the rest of the people in here. I had an update pushed, then my OS quit working & kept looping straight to the Blue screen with option to restore previous versions, none of which worked. I had windows 10 and a single use version of MS Office pro and in order to reinstall all that would cost me over $300, which i cannot afford. The Linux Mint solution is a free alternative, but takes a little personal effort. But, all of that is contingent on your PC even turning on. It is not spam, it is just what ended up working for me in my case.

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  2. Anonymous
    2018-07-09T14:05:42+00:00

    I did update to get at the end a blue screen (is this the new blue screen of death?) telling me to continue to rollback or other options which I went through and nothing worked it would not rollback it would not boot up and when I eventually gave in and reinstalled windows it would not even let me keep me F*****G data.  This was last night I am so angry they have done this to me.  I am now trying to restore my data but this is not an easy task and I'm going to have to sift through so many files I'm not sure how far I'll get before I give up on the whole lot.  Angry beyond belief how dare they do this without a thought or warning. 

    What is the update supposed to do anyway?  Probably just lock more things down and mean we have to change all the defaults again!  My pc is less than a year old.  There is no warning that there might be a problem I thought it was a regular update.

    I am switching to Linux.

    I had the same issue with my laptop when I performed the update in mid May. After a month & a half of having an electronic paperweight on my table, I finally decided between spending well over a couple hundred dollars on reinstall disks for Windows & Office, or downloading Linux Mint onto a USB for free, using my fiancee's laptop. I went ahead with the free Linux Mint option, and let me tell you, its like my laptop is brand new again!!! It is lightning quick, not sluggish like a bloated beluga whale. If you are considering this, I highly recommend it, and not giving Microsoft another dime of our money until they get their head back into the game, and start putting out quality products again...Also, they seriously need to make up for the countless number of people who are out anywhere from $50 on up to thousands of dollars, if they had important files for their jobs that were irretrievable. I seriously smell a class action lawsuit in the making....

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  3. Anonymous
    2018-06-02T15:42:29+00:00

    Having had to reinstall win 10, losing all my files etc, I've now more or less got everything back on my laptop. 

    However, the latest 'update' has slowed things down to such a degree that if I close the lid for any length of time and puts the laptop to sleep, on opening, it won't go into desktop to let me type in my password.. solution? I have to hard shut down, and reboot, then it will let me type in the password. 

    I hope the morons who wrote this 'update' and the equally moronic managers who signed it off reflect on this as they go looking for a job, maybe in breaking things that worked perfectly well before they didn't need to be fixed. MS can maybe cry as several 1000 former windows users go out and buy Macs. 

    What were you thinking? This is a serious question.

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  4. Anonymous
    2018-05-29T20:54:09+00:00

    To be honest 3 people already taken Microsoft to the court for this issue...hope they get a good kick on their back

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  5. Anonymous
    2018-05-25T18:44:26+00:00

    Just had a call. They are desperate to get this problem sorted, and seems it's their #1 prority right now. They're calling me back next monday..

    Hahaha! Nice. They were desparate on 22nd of May? But still pushed it here on May 24th?

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