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Hello. I'm quite unhappy with my entire experience. I have had to contact support multiple times because my computer "wasn't on the list" of computers able to run the latest updates. I find this incredibly ironic, as it has 8gb of ram, lots of disk space, and a very nice processor (~2.6ghz). I have had my agents help me as much as they could, and that wasn't the bad part, they did great! For a day... Somehow, even after they went and did the whole thing about delaying updates for 8 months or so, The Windows 10 update installer app downloaded. It has hogged me for the past week, with me having to abort multiple updates, not wanting to lose my pc again. I am a student, and can not afford a new one, but just recently I gave up and let it update. It quit out halfway through, as usual, and went back to the same condition it was at. Nothing works.
This is not like last time, I had to get a Windows 10 system on a usb, and repair my boot loader last time. This time, Windows simply won't do anything. It's currently telling me the only option left is a hard reset.
I have physically tried everything besides a hard reset. I refuse. Why should I lose my personal belongings, when it's out of my control? This is not an issue with anything except Windows. What can be done about this? I am very disappointed in the fact this has ruined my computer, I really hope you can do something about this.
Moved from: Windows /Windows 10 /Performance & system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I stopped Windows Updates with this program ---
https://www.thewindowsclub.com/block-updates-windows-10-stopupdates10
Another link to it ---
http://greatis.com/blog/stopupdates10
It works.
It gets updated every so often.
I haven't gotten any "updates" (Microsoft Viruses) since I started using it.
Update on my Windows 10 dilemma. After playing around with Linux Mint for a month, which worked fined for everyday tasks, but I had the worst luck getting things like my bluray player to work, and some other compatibility issues like the office suites, which are substandard, I decided to research a little more & see if I could reinstall Windows 10. I was at the point where I was willing to eat the money involved with putting a new Windows 10 & MS Office suite on my Acer Aspire. What I found out was if you wipe your computer, you can reinstall windows, and when it asks you for a key, click "I don't have a key" and it somehow Microsoft remembers that your computer had Windows 10 on it previously. I was also able to find the email from 2 years ago when I purchased Office16 Pro and that key still worked! End result, I have spent $0, and have only about 4 days of working on the computer diagnosing, and installing programs, and 2 1/2 months without a properly functioning computer. Now my laptop is mostly back to normal, how it was prior to this whole debacle. I have a lot less stuff on there now, & everything I do, I am always sure to put on my external HD.
**NOTE** If you do wipe your computer, whether to install another OS, or reinstall Windows, prior to doing so, be absolutely sure to remove your HD, and back up all of your info. I believe most cases are like mine, and it was simply a matter of the OS that crashed, and no data was actually lost.
Hope this helps others who may be affected.
I know the frustration however, Apple is not the answer either, they have been doing everything they can to screw their customers over as well. I would suggest looking up computing forever on YouTube who is an Apple user and mentions the slowing down and fewer and fewer features on their new computers. It seems the only option to get away from both of these is a custom build with Linux on them but then you have to find work arounds for any software you need to use on that operating system. So far my old laptop is still working but she does blue screen and has since the day I got her which Toshiba you people need to be kicked square in the rear for selling junk. Hopefully this post helps save you more time and frustration on yet another failing platform, if Google ever releases a operating system for pc's, that would be the one I would suggest, however, with their selling of information just like Microsoft, I can see privacy being a huge issue with that as well.
Best regards,
Anthony.
DestryRansier,
Considering my pc will no longer even boot, I have to replace the entire tower, your idea of a fix is a mute point and actually takes away from the conversation and is more like spam than anything else.
Have you a boot flashdrive? It's what I had to do. Reformat, reinstall everything. Not ideal I agree, but you can rescue the computer. Then get online techie to remote access to sort out your computer to accept update. (It' because of previous build versions). Scroll back on this thread to find my previous posts on this.Good luck.
Hi Steve, I've tried with a rescue/recovery drive on usb that i created from my other daughter's identical laptop, and it gets to about 30% on the recovery, then goes back to the blue screen saying there was an error recovering the computer and no changes have been made, use troubleshoot to try some other options. I've tried them all. Any idea what else i might be able to try please?
