Updated computer now Asus PCE AC68 will not work

Anonymous
2017-10-22T16:49:38+00:00

I update to the latest version of windows 10 now my wireless network adapter will not work. I am currently use my iPhone usb hotspot to connect to the internet on my desktop. I have tried the latest driver updates and uninstalling and reinstalling. I have also tried a clean install. I have tried taking the Network adapter out and putting it back in. now I am stumped. I am getting error code 10. and when I try latest drivers it says that the latest drivers are already installed.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2017-12-29T23:38:48+00:00

    Just got it to work.  Ive tried everything and this worked immediately.  

    Hit windows button and R.  Then type msconfig.  Go to boot tab.  then click advanced options.  then look for pci lock on the left side.  check that box.  It askes to restart.  It worked immediately.

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  2. Anonymous
    2017-12-09T00:22:21+00:00

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  3. Anonymous
    2017-12-09T00:13:45+00:00

    As keetrock46270 stated earlier in this thread, the problem is well documented here:

    https://vip.asus.com/forum/view.aspx?SLanguage=en-us&id=20171022013400424&board\_id=11&model=PCE-AC68&page=1&count=94

    I feel this is an accurate summary of the issue:

    • This issue impacts those with a PCE-AC68 wireless card AND an AMD CPU who have upgraded to Windows 10 Fall Creators (version 1709).
    • Some with Intel CPUs have reported problems as well, but this is likely a separate issue/root cause.
    • To be clear, this issue is an error Code 10 in Device Manager following driver installation. The wireless card does not work as a result.
    • The latest ASUS driver (Version 2.1.4.3) and card work fine with Windows 10 Creators (version 1703).
    • The latest ASUS driver (Version 2.1.4.3) and card work fine with Windows 10 Insider Preview Build 17025 and later.

    Windows version 1709 seems to be the only build impacted by this issue. I reported this via Windows Insider Feedback Hub weeks before the release of 1709 when I experienced the issue on an Insider build. It has been documented and reported extensively to both Microsoft and ASUS. The common thread seems to be AMD CPUs and the Broadcom 4360 chipset on the PCE-AC68. I say this because users of a similar TP-Link wireless card with the same chipset have experienced the same issue.

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  4. Anonymous
    2017-12-04T21:34:25+00:00

    Hi people,

    I was able to get my AC68 "fixed" by rolling back the Windows 10 update (I also rolled back my NVIDIA graphic driver to a month old version as my Oculus experienced issues with the HDMI port on this Windows 10 Creator's Update as well).

    I did this from Settings > Update and Security > Recovery following some of the steps of this article:

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-windows\_install-winpc/how-to-use-the-rollback-function-in-windows-10/3e9e5c2d-239f-488c-9f48-64a226302657

    Thankfully it was a lot easier than I thought, the roll back feature was very simple to perform.

    So I'm on the older Win10 now, but that's fine.

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  5. Anonymous
    2017-12-04T20:49:11+00:00

    Hi 

    We have the same problem on my son's pc.

    An AMD 8core

    Failure (code 10). Can't start the Asus program. 

    It's also a W10 pro 64bit.

    After upgrade the wireless netcard could't be found.

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