TLS security settings aren’t set to the defaults

Anonymous
2017-10-30T20:54:47+00:00

Keep getting this error message when I go to sites that used to work to pay my bills.

Can’t connect securely to this page<br><br>This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner. <br><br> <br><br>Your TLS security settings aren’t set to the defaults, which could also be causing this error.<br><br><br>Try this:<br><br><ul><br><li><span style="color:#0066cc">Go back to the last page</span></li></ul>
Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-08-23T13:22:57+00:00

    can't get to my accounts on line

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  2. Anonymous
    2018-08-23T16:34:02+00:00

    I had same problem but it's solved.

    Setting> Internet Options> Advanced> Security> Use TLS 1.2 (it was marked at 1.0)       

    Hope this work for you.                                        

    This worked!  Everything else suggested doesn't even make sense to fix the problem, like fixing the Microsoft Store?  How does that even equate with the issue?  I will add, that for some, a little extra explanation on how you do that is helpful.  A person needs to go to settings (on the computer, not in the browser) and then I had to search for "Internet Options" in the search bar because I couldn't find it in the settings.  After that, easy peasy!  Thanks again so much!

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  3. Anonymous
    2018-08-27T15:05:19+00:00

    Keep getting this error message when I go to sites that used to work to pay my bills.

    Can’t connect securely to this page<br><br>This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner. <br><br> <br><br>Your TLS security settings aren’t set to the defaults, which could also be causing this error.<br><br><br>Try this:<br><br><ul><br><li><span style="color:#0066cc">Go back to the last page</span></li></ul>

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  4. Anonymous
    2018-09-03T09:09:05+00:00

    I have 3 boxes ticked, 'use TLS 1.0' 'use TLS 1.1'  "use TLS 1.2'. There is one unchecked box left that reads 'use SSL 3.0'. Do I change this?

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  5. Anonymous
    2018-09-14T10:34:23+00:00

    Can’t connect securely to this page

    This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.

    Try this:

    • Go back to the last page

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    2 people found this answer helpful.
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