TLS security settings aren’t set to the defaults

Anonymous
2017-10-30T20:54:47+00:00

Keep getting this error message when I go to sites that used to work to pay my bills.

Can’t connect securely to this page<br><br>This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner. <br><br> <br><br>Your TLS security settings aren’t set to the defaults, which could also be causing this error.<br><br><br>Try this:<br><br><ul><br><li><span style="color:#0066cc">Go back to the last page</span></li></ul>
Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-10-30T23:40:47+00:00

    Hi Tyler,

    Damages within the back end or programming of the website you are trying to access could be a possible reason why you are experiencing an issue with launching it. For us to provide better assistance, we would need you to answer the following questions:

    • Which version, build and edition of Windows is installed on your device?
    • Are you experiencing the same issue even when you are using other web browsers?
    • Have you tried to use other devices and check if the same issue persists?
    • Have you tried to contact the support department of the website you're trying to access?

    We are looking forward to your response.

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  2. Anonymous
    2017-11-02T21:27:01+00:00

    Hi Tyler, 

    We noticed that your post has been inactive for quite some time. We just want to check on things and confirm if you're still experiencing this issue. If so, don't hesitate to post back with relevant information based on Darleen Pen's questions as this will help us better identify the issue at hand and come up with the most appropriate solution or advice.

    Do post back if you need further assistance.

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  3. Anonymous
    2017-12-04T00:48:34+00:00

    I'm having the same problem. I can get to the desired sites on another computer but not my desktop. I have the same problem if I use Chrome, Firefox or Edge. It is not a problem with the sites I'm trying to get to. In all cases I get: Can’t connect securely to this page

    This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.

    Your TLS security settings aren’t set to the defaults, which could also be causing this error.

    Try this:

    • Go back to the last page

    I verified that my internet settings are the exact same as those on the computer that is not having this problem. The only difference is the desktop is connected to my company network and the laptop is not. 

    r/

    Ron

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  4. Anonymous
    2017-12-06T14:46:44+00:00

    I am having the same problem.  Occurs on many sites in Edge only

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  5. Anonymous
    2017-12-06T15:47:09+00:00

    I went to the Microsoft store and they were able to fix it.  There was an issue with the new updates working with Microsoft EDGE. They fixed it by updating the privacy settings.

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