TLS security settings aren’t set to the defaults

Anonymous
2017-10-30T20:54:47+00:00

Keep getting this error message when I go to sites that used to work to pay my bills.

Can’t connect securely to this page<br><br>This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner. <br><br> <br><br>Your TLS security settings aren’t set to the defaults, which could also be causing this error.<br><br><br>Try this:<br><br><ul><br><li><span style="color:#0066cc">Go back to the last page</span></li></ul>
Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-07-25T17:37:21+00:00

    Hi Tyler,

    Damages within the back end or programming of the website you are trying to access could be a possible reason why you are experiencing an issue with launching it. For us to provide better assistance, we would need you to answer the following questions:

    • Which version, build and edition of Windows is installed on your device?
    • Are you experiencing the same issue even when you are using other web browsers?
    • Have you tried to use other devices and check if the same issue persists?
    • Have you tried to contact the support department of the website you're trying to access?

    We are looking forward to your response.

    not able to get into other websites

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  2. Anonymous
    2018-07-09T00:31:05+00:00

    Thanks for the info.  My problems started because I had to reset my laptop.  It must have reset the security settings too.  You never know what you'll bump into when you have to start over on a 5 year old machine.

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  3. Anonymous
    2018-07-08T14:16:40+00:00

    The advice is correct: do not use SSL 3.0. If you are getting the "Can’t connect securely to this page " warning as shown above that usually means you are using a security (anti virus) program that intercepts *all* traffic from and to the browser. If that traffic is https it has to use one of the encrypted transport protocols SSL/TLS. The security program intercepting has to be able to "speak" that protocol. In case of that warning it cannot "speak" that protocol (either because of configuration or because it doesn't have support for a newer encryption protocol) and wants to downgrade the connection to a protocol it supports. But in your case the browser has SSL 3.0 unchecked (which it should be and which is the default since long!), so there is no automatic downgrade available. If you then set this checkmark by yourself it works. Of course. The correct solution is to get rid of this outdated security suite (and reset the internet options to default if they aren't).

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  5. Anonymous
    2018-07-06T20:27:56+00:00

    Sorry if the info wasn't all correct or up to date but it was all I could find and my problem did go away by doing it.  Since you're a moderator I'm sure you know a lot more than I do.  I'll change my settings to what you suggested.  Here is what I found:

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