Windows 10 rollback stuck

Well done MS. This looks like utter incompetence on your part.

I have two Dell Inspiron Desktops that were working last night. This morning, only one.

The working one was hibernated, the other was shut-down.

The latest Windows 10 update has broken it on restart.

When will you fix it and compensate for the inconvenience?

Same. I want to be compensated for the damage to my computer.

Agreed.  Has anyone called customer service/tech support?  Not their fault, but bad instruction to tell the same thing-- wait 24 to 48 hours, try again, call back....One of the support technicians actually sighed deeply throughout our conversation in response to my frustration (I continued to reiterate I knew it wasn't his fault but I need to have this resolved and to save my files).  After about a week of this, I was told last night to set up an ethernet cable (which I didn't have handy-- who does???) and that I could call back for help in installing the operating system through the website.  When I called back to continue I was told that I could not get help with this over the phone as they could get in trouble for helping me in case I lost my files, so I need to make an appointment and go in person to the Microsoft store (about a 30-minute drive from my home). 

I am beside myself.  I use this laptop for work and have things set up a very specific way to ensure that I can do my work efficiently and effectively.  Yesterday I needed to do work outside of the home and was unable to because I can't do this kind of work through my phone.

I will lose at least a day setting things up the same way again.  

Microsoft, how are you going to make this right?  Otherwise, I am going to have to switch to Mac, something I never thought I'd say...

Same.  Also, has anyone called the help desk?  I feel bad for them (since I know they have no control over the situation), but the way they are told to handle this is awful.  The first day I called I was told they couldn't do anything to help me at the time and that they couldn't even offer me a case number as they were having a massive update to their computer system, too!  I was told to wait 48 hours, that it was a known issue, and that the engineers were working on it.  The second time I called (48 hours later) I was taken through the same steps I had already performed and then told that the engineers were still working on it and that I would either get an email (never got) or to try again in 48 hours or to call back.  I called back and was told this time that there is nothing that can be done, that the best option is to do a clean installation, and that if I want my files I will need to go to the Microsoft Store where I will need to make an appointment to have my files backed up before doing this installation (at which point I will need to reinstall all of my programs, etc.  I was under the impression that I was calling technical support, but I was told by the technician that he was going to transfer me to a technician, put me on hold for about 5 minutes, and then told me that the technician would just tell me the same thing.  I use my laptop for work, so I am beyond frustrated as I try to handle my business on the road.  I seriously am considering switching to a Mac (something I never thought I'd say) as this experience has been so horrible (also, the third technician I spoke with-- yes, I have spoken with 4!!!-- deeply sighed during our whole conversation as he seemed frustrated with me because I wanted to keep my files...they really need to use the mute function if they have no sympathy/empathy).  I want compensation for the time, effort, and emotional distress of not having my trusted laptop available.

Microsoft, what is your solution???

I have the same problem.  I've been waiting for MS to contact me with a solution for over a week now.  At first they said it was elevated to "2nd tier" or something similar.  They set a time to call me, but didn't.  Does anyone know if they have a solution that doesn't involve booting from some kind of mysterious disk that no-one has?

Well, I don't know what the error message is about. If it causes Notepad not to work properly, then it must be done (as I wrote) in a Command Prompt in the recovery environment of external Win 10 Installation media.

However, first try what wych07 said just above this post - just click the Browse button...

An Explorer-like requestor will open.

(a) Set it for "all files" at the bottom right.

(b) Browse to what you want to copy in the left pane.

(c) Right-click it, & select "Copy".

(d) Click the external media in the left pane.

(e) Right-click a blank area in the right pane, & select "Paste".