For anyone that has purchased this laptop from a Windows Store; i've had this 32gb ASUS laptop about 1.5 years and i am getting this same damn upgrade request and problems as mentioned here in this thread.
I went back to the windows store on the weekend and they have advised that they will handle doing the fresh install for me as long as i don't mind if everything is erased... not like there was room to save any thing on this POS anyways.
I'll let you guys know how it goes; the product adviser said they will try to install the newest windows 10 on it with the latest updates and see if that helps. Its free of charge; and i'll keep you guys updated if this fixes anything.
The windows store i went to is in Calgary, AB Canada.
Thanks
Sadly, I don't have a techno geek friend, but our local computer shop had the knowledge. It cost me £50 but I just gave up. So long as you don't mind losing the ASUS bolt-ons, you need to use the media creation tool on another pc to create the bootable update then change the BIOS so that the ASUS boots from the ext memory card, then do a clean install, electing to purge the old drive (at least that is what they ssid). I might try it again for the Spring update! !!