Win 10: start menu not working every other boot, after 1709 update

Anonymous
2017-11-04T13:44:10+00:00

A few months ago I had a problem with win10: a blue screen every second boot. I searched the web and found a fix, i.e. to disable the fast boot option in the Power Saving Options. Which I did, and it worked.

A few weeks ago I installed the Falls Creators Update (aka 1709), and now I get a strange behaviour. The Start Menu button (the window icon) is totally insensitive. When I click it, nothing happens. If I reboot (with Alt-F4, or with Ctrl-Alt-Del and Task Manager), all goes well, i.e. after reboot the Start Menu works regularly. However, at the next boot, the Start Menu gets insensitive once again.

As it happens every second boot, I have checked the "fast boot" option, thinking that maybe the falls Creators Update had turned it on again. No, it had not, I found it still disabled as it was before the update.

Honestly, I an not sure whether this problem has started occurring RIGHT AFTER the 1709 update, or a few days later. For sure, yet, it didn't happen BEFORE the 1709 update.

There is a detail that may help troubleshooting: in the sessions when Start menu is insensitive, when I reboot, the system shutdown always shows a message "Task Host Window stopping background tasks \Microsoft]Windows\Plug and Play\Device Install Reboot required".

A device install every second boot? Doesn't make sense...

Any clue?

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-11-27T02:10:06+00:00

I had the same issue. Here is what I did to solve (yes, SOLVE) the problem.

In Settings, Accounts, Sign In Options, there is a new function in the Privacy section named:

Use my sign-in info to automatically finish setting up my device after an update or restart.

OIt appears to be set to On after installing 1709.

Change it to Off, reboot, and you won't have the Start Menu issue again.

Hope this helps.

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Anonymous
2017-12-08T14:16:36+00:00

This can be a possible solution. My computer has now been restarted six times without any problems...

Regedit

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpnUserService

Double click on the value (DWORD): "Start"

Change the "Data" to 4 then OK.

Reboot

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63 additional answers

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  1. Anonymous
    2017-11-29T19:46:38+00:00

    In Settings, Accounts, Sign In Options, there is a new function in the Privacy section named:

    Use my sign-in info to automatically finish setting up my device after an update or restart.

    I'm testing it. So far so good, I will report again in a couple of days.

    Meanwhile, would you mind telling me (involuntary Windows betatester) how you troubleshot this issue? Deduction or divining?

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  2. Anonymous
    2017-11-29T20:30:10+00:00

    In Settings, Accounts, Sign In Options, there is a new function in the Privacy section named:

    Use my sign-in info to automatically finish setting up my device after an update or restart.

    I'm testing it. So far so good, I will report again in a couple of days.

    Meanwhile, would you mind telling me (involuntary Windows betatester) how you troubleshot this issue? Deduction or divining?

    Glad to hear it is working for you thus far.

    Little bit of both - Initially, was frustrated that I kept having start menu issues after every other reboot. So I uninstalled some recent programs, checked various settings, completely reinstalled Windows (cleaned out everything) then didn't install anything else and the issue kept happening.

    One other thing I noticed was: I have multiple accounts on my PC. I logged into the other account and looked at the Task Manager and saw that under the Users tab, my account and the one I just logged into were active.

    So I looked at the release notes for the Creators update to see what was there. The new function under Sign-in Options seemed to be it, so I tested it and viola!

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  3. Anonymous
    2017-11-29T21:42:56+00:00

    I'm having the same problem.  Always boots with start menu not working (and also problems opening Edge and some problems with other task bar item).  Problem resolves if I log out, then log in.  I tried the suggested sign in option fix, but it did not help.  Oddly enough, the first boot after any Windows Update (or uninstalling any Windows Update) is also free of start menu issues, but the next reboot brings the problem back.

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