Win 10: start menu not working every other boot, after 1709 update

Anonymous
2017-11-04T13:44:10+00:00

A few months ago I had a problem with win10: a blue screen every second boot. I searched the web and found a fix, i.e. to disable the fast boot option in the Power Saving Options. Which I did, and it worked.

A few weeks ago I installed the Falls Creators Update (aka 1709), and now I get a strange behaviour. The Start Menu button (the window icon) is totally insensitive. When I click it, nothing happens. If I reboot (with Alt-F4, or with Ctrl-Alt-Del and Task Manager), all goes well, i.e. after reboot the Start Menu works regularly. However, at the next boot, the Start Menu gets insensitive once again.

As it happens every second boot, I have checked the "fast boot" option, thinking that maybe the falls Creators Update had turned it on again. No, it had not, I found it still disabled as it was before the update.

Honestly, I an not sure whether this problem has started occurring RIGHT AFTER the 1709 update, or a few days later. For sure, yet, it didn't happen BEFORE the 1709 update.

There is a detail that may help troubleshooting: in the sessions when Start menu is insensitive, when I reboot, the system shutdown always shows a message "Task Host Window stopping background tasks \Microsoft]Windows\Plug and Play\Device Install Reboot required".

A device install every second boot? Doesn't make sense...

Any clue?

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-11-27T02:10:06+00:00

I had the same issue. Here is what I did to solve (yes, SOLVE) the problem.

In Settings, Accounts, Sign In Options, there is a new function in the Privacy section named:

Use my sign-in info to automatically finish setting up my device after an update or restart.

OIt appears to be set to On after installing 1709.

Change it to Off, reboot, and you won't have the Start Menu issue again.

Hope this helps.

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Anonymous
2017-12-08T14:16:36+00:00

This can be a possible solution. My computer has now been restarted six times without any problems...

Regedit

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpnUserService

Double click on the value (DWORD): "Start"

Change the "Data" to 4 then OK.

Reboot

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63 additional answers

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  1. Anonymous
    2018-01-30T06:19:28+00:00

    Hi,

    There are a few things to consider when changing/configuring a scheduled task item. One is the behavior of the action and its associated property. In addition, its not a good idea to change/configure preset tasks or tasks created by the system. Thus, to properly manage the thread, we'd like to check what are the troubleshooting steps that you've performed to resolve your concern? This is to ensure that we haven't missed out anything before we dig further in configuring the Task Scheduler.

    We'll appreciate if you can send us an update.

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  2. Anonymous
    2018-01-30T16:29:21+00:00

    Darwin, this is a problem that is obviously affecting quite a few. I've read through the thread to see what others have done, but there is no definitive cure. My prior posts show what I've seen and I've also done the usual SFC and DISM checks and the system is good. The problem seems tied to the fact that the referenced scheduled task is not completing.

    My only desire now is to try to simply delay the starting of the scheduled task under the theory that there may be a timing issue with everything running at logon. There is an option in the task scheduler to do that, but I am unable to edit this task in any way. It seems I can completely disable it, but that's not my desire. I would like to simply delay the start for just 30 seconds or a minute to see if it will then always be able to complete successfully.

    Is there a way I can successfully edit the task?

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  3. Anonymous
    2018-01-30T18:58:04+00:00

    This can be a possible solution. My computer has now been restarted six times without any problems...

    Regedit

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpnUserService

    Double click on the value (DWORD): "Start"

    Change the "Data" to 4 then OK.

    Reboot

    This did work for me !

    One thing that I remembered every time that I had to logoff/logon to restore start menu function:

    The lock screen would always display LRH corner that it didnt have internet connection, and nothing else, but after signoff/signon the lockscreen would display 2-3 icons that werent there when startmenu doesnt work.

    ALL the other 'fixes' posted here either never found any issues or made a difference with start menu issue.

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