This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
A few months ago I had a problem with win10: a blue screen every second boot. I searched the web and found a fix, i.e. to disable the fast boot option in the Power Saving Options. Which I did, and it worked.
A few weeks ago I installed the Falls Creators Update (aka 1709), and now I get a strange behaviour. The Start Menu button (the window icon) is totally insensitive. When I click it, nothing happens. If I reboot (with Alt-F4, or with Ctrl-Alt-Del and Task Manager), all goes well, i.e. after reboot the Start Menu works regularly. However, at the next boot, the Start Menu gets insensitive once again.
As it happens every second boot, I have checked the "fast boot" option, thinking that maybe the falls Creators Update had turned it on again. No, it had not, I found it still disabled as it was before the update.
Honestly, I an not sure whether this problem has started occurring RIGHT AFTER the 1709 update, or a few days later. For sure, yet, it didn't happen BEFORE the 1709 update.
There is a detail that may help troubleshooting: in the sessions when Start menu is insensitive, when I reboot, the system shutdown always shows a message "Task Host Window stopping background tasks \Microsoft]Windows\Plug and Play\Device Install Reboot required".
A device install every second boot? Doesn't make sense...
Any clue?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had the same issue. Here is what I did to solve (yes, SOLVE) the problem.
In Settings, Accounts, Sign In Options, there is a new function in the Privacy section named:
Use my sign-in info to automatically finish setting up my device after an update or restart.
OIt appears to be set to On after installing 1709.
Change it to Off, reboot, and you won't have the Start Menu issue again.
Hope this helps.
This can be a possible solution. My computer has now been restarted six times without any problems...
Regedit
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpnUserService
Double click on the value (DWORD): "Start"
Change the "Data" to 4 then OK.
Reboot
Hi,
We'd like to know if you're still experiencing the issue. If you are, please let us know so we can help.
We'll be waiting for your response.
Hi,
We'd like to know if you're still experiencing the issue. If you are, please let us know so we can help.
We'll be waiting for your response.
Yes I'm still experiencing the issue. Maybe 50% chance of start menu unable to open after a Windows startup, "fixed" by signing out then signing back in. I think this only started to happen after the latest major Windows update - a month ago?
I see. Usually, major updates are expansive and create a lot of changes. It's with these changes that a marginal amount of data can be corrupted, which can start causing issues.
We would suggest performing an in-place upgrade in this case. This is basically reinstalling the operating system on top of the current operating system; this should install any missing files and replace corrupted ones.
Head over here: How to perform an In-place Upgrade with Windows 10 Step-by-Step Guide.
Note: None of your files and settings will be affected. They will stay as is.
Let us know if you need anything else.
