Win 10: start menu not working every other boot, after 1709 update

Anonymous
2017-11-04T13:44:10+00:00

A few months ago I had a problem with win10: a blue screen every second boot. I searched the web and found a fix, i.e. to disable the fast boot option in the Power Saving Options. Which I did, and it worked.

A few weeks ago I installed the Falls Creators Update (aka 1709), and now I get a strange behaviour. The Start Menu button (the window icon) is totally insensitive. When I click it, nothing happens. If I reboot (with Alt-F4, or with Ctrl-Alt-Del and Task Manager), all goes well, i.e. after reboot the Start Menu works regularly. However, at the next boot, the Start Menu gets insensitive once again.

As it happens every second boot, I have checked the "fast boot" option, thinking that maybe the falls Creators Update had turned it on again. No, it had not, I found it still disabled as it was before the update.

Honestly, I an not sure whether this problem has started occurring RIGHT AFTER the 1709 update, or a few days later. For sure, yet, it didn't happen BEFORE the 1709 update.

There is a detail that may help troubleshooting: in the sessions when Start menu is insensitive, when I reboot, the system shutdown always shows a message "Task Host Window stopping background tasks \Microsoft]Windows\Plug and Play\Device Install Reboot required".

A device install every second boot? Doesn't make sense...

Any clue?

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2017-11-27T02:10:06+00:00

I had the same issue. Here is what I did to solve (yes, SOLVE) the problem.

In Settings, Accounts, Sign In Options, there is a new function in the Privacy section named:

Use my sign-in info to automatically finish setting up my device after an update or restart.

OIt appears to be set to On after installing 1709.

Change it to Off, reboot, and you won't have the Start Menu issue again.

Hope this helps.

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Anonymous
2017-12-08T14:16:36+00:00

This can be a possible solution. My computer has now been restarted six times without any problems...

Regedit

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpnUserService

Double click on the value (DWORD): "Start"

Change the "Data" to 4 then OK.

Reboot

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  1. Anonymous
    2018-02-08T15:19:44+00:00

    Hi Looks like it did the trick for me

    spent a lot of time trying to sort this out

    Thanks for the resolution

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  2. Anonymous
    2018-02-04T15:10:07+00:00

    I hope this works. This problem has been a major frustration

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  3. Anonymous
    2018-02-04T11:12:16+00:00

    Thanks it worked for me.

    Why must we mess around like this for hours to be able to do some useful work on our PCs! Arrrgghhh!

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