Win 10: start menu not working every other boot, after 1709 update

Anonymous
2017-11-04T13:44:10+00:00

A few months ago I had a problem with win10: a blue screen every second boot. I searched the web and found a fix, i.e. to disable the fast boot option in the Power Saving Options. Which I did, and it worked.

A few weeks ago I installed the Falls Creators Update (aka 1709), and now I get a strange behaviour. The Start Menu button (the window icon) is totally insensitive. When I click it, nothing happens. If I reboot (with Alt-F4, or with Ctrl-Alt-Del and Task Manager), all goes well, i.e. after reboot the Start Menu works regularly. However, at the next boot, the Start Menu gets insensitive once again.

As it happens every second boot, I have checked the "fast boot" option, thinking that maybe the falls Creators Update had turned it on again. No, it had not, I found it still disabled as it was before the update.

Honestly, I an not sure whether this problem has started occurring RIGHT AFTER the 1709 update, or a few days later. For sure, yet, it didn't happen BEFORE the 1709 update.

There is a detail that may help troubleshooting: in the sessions when Start menu is insensitive, when I reboot, the system shutdown always shows a message "Task Host Window stopping background tasks \Microsoft]Windows\Plug and Play\Device Install Reboot required".

A device install every second boot? Doesn't make sense...

Any clue?

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-11-27T02:10:06+00:00

I had the same issue. Here is what I did to solve (yes, SOLVE) the problem.

In Settings, Accounts, Sign In Options, there is a new function in the Privacy section named:

Use my sign-in info to automatically finish setting up my device after an update or restart.

OIt appears to be set to On after installing 1709.

Change it to Off, reboot, and you won't have the Start Menu issue again.

Hope this helps.

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Anonymous
2017-12-08T14:16:36+00:00

This can be a possible solution. My computer has now been restarted six times without any problems...

Regedit

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpnUserService

Double click on the value (DWORD): "Start"

Change the "Data" to 4 then OK.

Reboot

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  1. Anonymous
    2017-12-03T21:13:19+00:00

    Let me guess: did it work until Windows updated itself again?

    Updates of Windows 10 are quite stubborn. Once in a while I get a BSOD complaining about a video driver, then I rollback to the previous driver (whoa, who has updated it? Not me!) and it works again. I mean, until the next update. There seems no way to tell Windows "PLEASE LET THIS DRIVER ALONE, AS YOUR UPDATES ALWAYS BREAK IT RATHER THAN IMPROVE IT"

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  2. Anonymous
    2017-11-29T20:30:10+00:00

    In Settings, Accounts, Sign In Options, there is a new function in the Privacy section named:

    Use my sign-in info to automatically finish setting up my device after an update or restart.

    I'm testing it. So far so good, I will report again in a couple of days.

    Meanwhile, would you mind telling me (involuntary Windows betatester) how you troubleshot this issue? Deduction or divining?

    Glad to hear it is working for you thus far.

    Little bit of both - Initially, was frustrated that I kept having start menu issues after every other reboot. So I uninstalled some recent programs, checked various settings, completely reinstalled Windows (cleaned out everything) then didn't install anything else and the issue kept happening.

    One other thing I noticed was: I have multiple accounts on my PC. I logged into the other account and looked at the Task Manager and saw that under the Users tab, my account and the one I just logged into were active.

    So I looked at the release notes for the Creators update to see what was there. The new function under Sign-in Options seemed to be it, so I tested it and viola!

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  3. Anonymous
    2017-11-04T13:49:45+00:00

    Run the Start menu troubleshooter:

    http://aka.ms/diag_StartMenu

    If that does not work, try the following:

    Press Windows key + X

    Click Task Manager

    Click File > New Task (Run)

    Type: CMD

    Hold down Shift, click OK

    Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-Image /RestoreHealth

    Also run the System File Checker utility:

    Press Windows key + X

    Click Task Manager

    Click File > New Task (Run)

    Type: CMD

    Hold down Shift, click OK

    At the Command Prompt, type: sfc/scannow

    This will check for any integrity violations

    Restart your system


    If that does not work, uninstall your display driver.

    Boot to the Windows 10 desktop

    Press Windows key + X

    Click Device Manager

    Expand Display adapters

    Right click the current display adapter

    Click Uninstall

    Exit Device Manager

    Restart

    Windows 10 will automatically reinstall it.

    If the above don't work, you have one of two options:

    Option 1: perform a repair upgrade to see it repairs the Start menu:

    http://answers.microsoft.com/en-us/insider/wiki...

    Option 2: Rollback to your previous version of Windows 10:

    I'm not surprised you are having trouble with Windows 10 Fall Creators Update.

    There seems to be some early adopter issues at this time with Windows 10 1709, if you can, I recommend you downgrade to your previous version until the Fall Creators Update matures with future cumulative updates.

    Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started.

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