Recent update causing USB mouse/keyboards to stop working

Anonymous
2018-02-16T18:48:53+00:00

A recent update (we think KB4074588) has started causing major issues with USB keyboard/mice attached to systems. We have a number of X1Cs and SP4s that recently received this update and are now not able to use USB KBs/mice; the system devices work fine. If we restore the system state we get a BSOD unless the "Disable Driver Signing" option is enabled.

This isn't affecting all PCs with this update, but is raising some concerns on whether there is a bug in the patch. Has anyone else noticed this issue?

Thanks!

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2018-02-16T18:58:57+00:00

Update: After another machine's USB keyboard/mouse stopped working I uninstalled KB4074588, rebooted, and the system was working normally.

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  1. Anonymous
    2018-02-21T14:13:46+00:00

    Update: This problem is getting worse. Now it's affecting our Surface Pros - fortunately, the touchscreen still works. Is anyone at Microsoft reading this? This needs fixing ASAP!!!

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  2. Anonymous
    2018-02-20T13:15:06+00:00

    We had the same thing happen to a few machines...If you're running into a BSOD after a system restore, try booting the PC using the "Disable Driver Signing" option (option 7 I believe) and that may boot up the PC. Then you can disable the signing until this is resolved by running this command: bcdedit.exe /set nointegritychecks on

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  3. Anonymous
    2018-02-20T08:35:21+00:00

    Me too - my laptop was fine after the update until I tried to plug a USB mouse in.

    Again uninstall fixes the isse. Amazing that they don't check for this kind of thing before rolling out these"updates"

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  4. Anonymous
    2018-02-20T02:55:41+00:00

    Too technical for this user, please correct the software so that a USB wireless mouse works again.  Thank you.  MRB

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