The windows 10 fall upgrade 1709 fails after about 45% mark.. Then gives an error message and returns system to 1703

We appreciate your response. The possible cause of the error messages might be due to incompatible driver or hardware. Check the reply of Kapil Arya MVP on this thread for possible solution.

Keep us updated.

We appreciate your response. The possible cause of the error messages might be due to incompatible driver or hardware. Check the reply of Kapil Arya MVP on this thread for possible solution.

Keep us updated.

I have done all that was suggested in the multiple paths of this article...  (a very complete path to try for a solution)...

I have tried deleting drivers which are unused..  I have tried deleting drivers and letting them create automatically...  (I even deleted the wired network port and used the wireless port to download a new network driver..)..  I have deleted a lot of the 3rd party software...

I really do not want to do through the bother of re-installing windows 10....

Is there no utility to verify all device drivers???

Thanks for the suggestions...

Andrew

1. download and install everything:  https://www.voidtools.com/
2. Panther logs by default are hidden.

So using everything will find them and it is substantially faster than windows search

3. Look for any of these Panther logs:

C:\Windows\Panther

setuperr.log

setupact.log

Setupmem.dmp

setupapi.dev.log

BlueBox.log

Event logs (*.evtx)

C:$Windows.~BT\Sources\Rollback

$Windows.~bt\Sources\Rollback\setupmem.dmp

$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log

$Windows.~bt\Sources\Rollback*.evtx

$Windows.~BT\Sources\Panther\UnattendGC

miglog.xml

Windows\Logs\Mosetup

Using one drive or drop box post share links into the thread for any of the Panther files.

Rarely is this process easy.

More often it is a lot of work to decode the logs.

Post the error message and error code that you see in windows updates for the failed upgrade.

Open administrative command prompt and copy and paste this whole command:

copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

These files should appear on the desktop:

msinfo32, dxdiag, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer logs, etc.

Use one drive or drop box to post share links into the thread.

1. download and install everything:  https://www.voidtools.com/
2. Panther logs by default are hidden.

So using everything will find them and it is substantially faster than windows search

3. Look for any of these Panther logs:

C:\Windows\Panther

setuperr.log

setupact.log

Setupmem.dmp

setupapi.dev.log

BlueBox.log

Event logs (*.evtx)

C:$Windows.~BT\Sources\Rollback

$Windows.~bt\Sources\Rollback\setupmem.dmp

$Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log

$Windows.~bt\Sources\Rollback*.evtx

$Windows.~BT\Sources\Panther\UnattendGC

miglog.xml

Windows\Logs\Mosetup

Using one drive or drop box post share links into the thread for any of the Panther files.

Rarely is this process easy.

More often it is a lot of work to decode the logs.

Post the error message and error code that you see in windows updates for the failed upgrade.

Open administrative command prompt and copy and paste this whole command:

copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

These files should appear on the desktop:

msinfo32, dxdiag, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer logs, etc.

Use one drive or drop box to post share links into the thread.

I do not have one drive or drop box...  I worry about putting this much information on a public drive..  Apple have a utility which gathers up debug information and transports it up into a safe place in APPLE.COM....   This would be a great approach here... Does Microsoft have a utility to upload the necessary information to debug this issue??

I also worry about following non-Microsoft advice and third party software "voidtools.com"

I would really like to resolve this issue without spending 100's of dollars of spending much more time....

Looking for help...

Andrew

Hi Andrew,

The feature that you are looking for is currently not available. We encourage you to submit your issue using the Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items. 

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