Xbox One S controller causing major performance problems in many games when connected via bluetooth. Need dev attention. Widespread, many examples within.

Anonymous
2017-03-28T07:06:52+00:00

When connecting the Xbox One S controller via bluetooth, many games suffer performance problems.

This is remedied by plugging it in via usb.

Firmware updates so far have not remedied the problem.

Just a brief anecdotal example before I demonstrate the scope of this problem

Just Cause 3's menu screen is locked to 30fps.

With KB+M: 30fps

XBone S via bluetooth: 22fps

XBone S via usb: 30fps

Now, this issue has come up in many forums over across the internet.

http://steamcommunity.com/app/462780/discussions/0/154642447923607852

http://www.tomshardware.com/answers/id-3233967/xbox-bluetooth-controller-causing-random-severe-fps-drops.html

https://www.neowin.net/forum/topic/1311648-xbox-one-s-bluetooth-controller-lag-and-fps-drop-issue-pc/

https://answers.microsoft.com/en-us/windows/forum/windows\_10-hardware/xbox-one-s-controller-problem-with-working-on/2e1a9c3e-5ac7-473c-8e55-8e70d66b9cf4

http://forums.ubi.com/showthread.php/1572877-PC-Bluetooth-Controller-Causing-FPS-Drop-In-Combat-Forums

http://forums.ubi.com/showthread.php/1554736-Bluetooth-Xbox-Controller-FPS-DROP-glitch-Forums

http://forums.ubi.com/showthread.php/1586804-Problem-controller-with-cable-vs-Wireless-Forums

How do we get some dev attention on this issue? It's widespread and affects many games, and seems to be a driver issue.

I've tried updating from the current live release to the most recent insider build, as well as buying a high end bluetooth adapter. The issue persists, and clearly has nothing to do with me, my config, or anything we as users can do.

I've taken a fresh format, installed Trials Fusion(this game is particularly bad, unplayable over bluetooth0, and could immediately see the issue in play.

I've even swapped GPUs, from AMD to nVidia (not in an attempt to fix this, but it rules out display driver related issues)

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

68 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2018-04-24T23:51:13+00:00

    I am having the same issue and I have tried many different computers, Bluetooth cards, and antennas.

    This appears to be a well documented and common problem with Microsoft's Xbox One S controller via Bluetooth. Because the controllers cannot be used reliably via Bluetooth (despite Microsoft advertising Bluetooth as a viable connection method) they are broken or Microsoft is pushing false advertising.

    I am very disappointed that no Microsoft representative has entered this discussion when it is so clearly popular with over 3400 views and many comments.

    Furthermore, Microsoft has little incentive to fix this problem because it forces consumers to spend more money and purchase Microsoft's wireless controller adapter.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments
  2. Anonymous
    2018-04-28T11:41:25+00:00

    I also have this issue with my XBOX One S controller with firmware xxx.

    When I play F1 2017 my framerates are fine using usb-cable to the controller, but whenever I unplug and use bluetooth (which is why I bought this new controller in the first place..) the game lags whenever I move around and/or at random times.

    Not only do I get this laggy experience - but total connection drops are also not uncommon and pairing often takes over 1 minute.

    Only thing I could do to "fix" it, apart from using is tethered - was plugging my bluetooth-dongle into an extension-cord (approx 50cm) and placing the dongle 10-20cm from the controller - which works but is somewhat annoying to have to do.

    My guess is that the bluetooth-radio in these controllers are the problem, but what do I know I just wanna play some games with my new controller without all these problems!

    Microsoft should really start paying attention to this problem, it's beginning to send a bad signal - no pun intented :)

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments
  3. Anonymous
    2018-04-28T11:47:27+00:00

    Wanted to edit the firmware when the controller was ready and ironically it took so long that I forgot.

    It's running firmware 3.1.1221.0.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2018-06-12T06:22:54+00:00

    I wish i had seen this thread before buying the cintrilleras i am suffering from the same issues now. Will have to send mine back and continue using my wired controller.

    Shame on you Microsoft for not fixing a 2yr old issue.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  5. Anonymous
    2018-07-10T11:09:54+00:00

    Bump!

    2 days into the purchase and the terrible input lag on Bluetooth is making games unplayable; Far Cry Primal and Ori and the Blind Forest tested thus far. Works perfectly when wired but that defeats the purpose of spending extra money on the wireless controller :|

    And yes, steam Xbox configuration support is checked.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments