Xbox One S controller causing major performance problems in many games when connected via bluetooth. Need dev attention. Widespread, many examples within.

Anonymous
2017-03-28T07:06:52+00:00

When connecting the Xbox One S controller via bluetooth, many games suffer performance problems.

This is remedied by plugging it in via usb.

Firmware updates so far have not remedied the problem.

Just a brief anecdotal example before I demonstrate the scope of this problem

Just Cause 3's menu screen is locked to 30fps.

With KB+M: 30fps

XBone S via bluetooth: 22fps

XBone S via usb: 30fps

Now, this issue has come up in many forums over across the internet.

http://steamcommunity.com/app/462780/discussions/0/154642447923607852

http://www.tomshardware.com/answers/id-3233967/xbox-bluetooth-controller-causing-random-severe-fps-drops.html

https://www.neowin.net/forum/topic/1311648-xbox-one-s-bluetooth-controller-lag-and-fps-drop-issue-pc/

https://answers.microsoft.com/en-us/windows/forum/windows\_10-hardware/xbox-one-s-controller-problem-with-working-on/2e1a9c3e-5ac7-473c-8e55-8e70d66b9cf4

http://forums.ubi.com/showthread.php/1572877-PC-Bluetooth-Controller-Causing-FPS-Drop-In-Combat-Forums

http://forums.ubi.com/showthread.php/1554736-Bluetooth-Xbox-Controller-FPS-DROP-glitch-Forums

http://forums.ubi.com/showthread.php/1586804-Problem-controller-with-cable-vs-Wireless-Forums

How do we get some dev attention on this issue? It's widespread and affects many games, and seems to be a driver issue.

I've tried updating from the current live release to the most recent insider build, as well as buying a high end bluetooth adapter. The issue persists, and clearly has nothing to do with me, my config, or anything we as users can do.

I've taken a fresh format, installed Trials Fusion(this game is particularly bad, unplayable over bluetooth0, and could immediately see the issue in play.

I've even swapped GPUs, from AMD to nVidia (not in an attempt to fix this, but it rules out display driver related issues)

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

68 answers

Sort by: Oldest
  1. Anonymous
    2018-03-21T19:58:49+00:00

    There are some additional perfomance heavy vibration calculations in games. Try turning off vibrations.

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-03-21T21:09:04+00:00

    I just turned off bluetooth and have been using a wired connection.  Not as nice as wireless but it works fine now.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-04-04T20:30:49+00:00

    Defeats the purpose of buying the bluetooth controller though, doesn't it? Could have continued to use the old 360 wired controller if I wanted to stay wired.  

    Same issue here - only have problems over bluetooth. Plugging it in works fine. This issue is well over two years old, well-documented with steps to reproduce, and spans multiple releases of these controllers. The problem is internal to Microsoft. Is anyone listening?

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-04-17T22:19:02+00:00

    Still not fixed. Please respond Microsoft, you advertise these controllers as, "featur[ing] Bluetooth® for easy wireless gaming on Windows 10 devices". Many people, including myself, are here to say that this claim is not true.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more