Xbox One S controller causing major performance problems in many games when connected via bluetooth. Need dev attention. Widespread, many examples within.

Anonymous
2017-03-28T07:06:52+00:00

When connecting the Xbox One S controller via bluetooth, many games suffer performance problems.

This is remedied by plugging it in via usb.

Firmware updates so far have not remedied the problem.

Just a brief anecdotal example before I demonstrate the scope of this problem

Just Cause 3's menu screen is locked to 30fps.

With KB+M: 30fps

XBone S via bluetooth: 22fps

XBone S via usb: 30fps

Now, this issue has come up in many forums over across the internet.

http://steamcommunity.com/app/462780/discussions/0/154642447923607852

http://www.tomshardware.com/answers/id-3233967/xbox-bluetooth-controller-causing-random-severe-fps-drops.html

https://www.neowin.net/forum/topic/1311648-xbox-one-s-bluetooth-controller-lag-and-fps-drop-issue-pc/

https://answers.microsoft.com/en-us/windows/forum/windows\_10-hardware/xbox-one-s-controller-problem-with-working-on/2e1a9c3e-5ac7-473c-8e55-8e70d66b9cf4

http://forums.ubi.com/showthread.php/1572877-PC-Bluetooth-Controller-Causing-FPS-Drop-In-Combat-Forums

http://forums.ubi.com/showthread.php/1554736-Bluetooth-Xbox-Controller-FPS-DROP-glitch-Forums

http://forums.ubi.com/showthread.php/1586804-Problem-controller-with-cable-vs-Wireless-Forums

How do we get some dev attention on this issue? It's widespread and affects many games, and seems to be a driver issue.

I've tried updating from the current live release to the most recent insider build, as well as buying a high end bluetooth adapter. The issue persists, and clearly has nothing to do with me, my config, or anything we as users can do.

I've taken a fresh format, installed Trials Fusion(this game is particularly bad, unplayable over bluetooth0, and could immediately see the issue in play.

I've even swapped GPUs, from AMD to nVidia (not in an attempt to fix this, but it rules out display driver related issues)

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

68 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2018-12-09T14:33:16+00:00

    I would love to know how to fix this issue. It's very annoying having a high end system and something as simple as Bluetooth won't work correctly.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-12-12T01:43:52+00:00

    I just bought an Xbox one controller and I'm having the exact same problem.

    My specs are:

    Ryzen 2700x

    32gb RAM 3200 MHz

    GTX 1080

    I'm using the ASUS BT400 bluetooth adapter.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2018-12-19T04:10:29+00:00

    Go to stream settings, controller, general controller settings an check the xbox configuration support

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments
  4. Anonymous
    2019-01-16T06:33:01+00:00

    Suffering from the same problems. Most noticeably in Assassins Creed Origins with frames dropping to 4 fps for up to a minute at a time.

    Running:

    Windows 10 Pro build 1809

    AMD 1920x

    32GB

    1080ti

    It actually worked flawlessly for the first 10-20 hours or so then got consistently unplayable. Hopefully something gets a patch.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  5. Anonymous
    2019-01-16T19:38:27+00:00

    I am experiencing major FPS drop in Assassin's Creed Odyssey (via Uplay). Similar to the person who noted 4 FPS for stretches I am having the same thing. It is virtually unplayable when this happens. I have no issues whatsoever when using a Nacon Revolution Pro v2 in it's place.

    Current build:

    CPU: i7-8700k 3.7GHz

    GPU: RTX 2080 8GB

    RAM: 16GB DDR4

    This PC is 2 weeks old. I spent hours with Ubisoft support trying to fix this thinking it was due to their recent patch (the same day I got my XB1S controller in) and so I've already uninstalled and reinstalled every driver on the planet, only to discover the issue immediately went away as soon as I switched to M&KB (note the XB controller was still connected, just not the active controller in-game (it's a setting in Odyssey's game options to switch instantly)).

    I find it absolutely mind boggling that a Microsoft controller doesn't work on a Microsoft system. People mock Apple users (I've used and played on Macs for over a decade) yet everything works there, especially if it's peripherals by Apple. This should be an absolute embarrassment to Microsoft. 2 years and the issue persists.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments