GTA: Vice City problem on Windows 8.1

Anonymous
2017-05-21T21:30:14+00:00

I have checked the forums already and can't find a solution to my problem.  I'm not very technical and this will show.  My PC is only 3 years old.  Here goes:

I played Vice City on this PC two years ago.  It then stopped working (the game would start up fine but when I went to start/load a game the pink bar just sat there and the game crashed).  So I decided to buy it from Steam.  Same exact problem.

I tried everything I could come up with... opened some DEP thing and made it open Vice City. 

I tried every single compatibility setting available. 

Added "run as administrator"

I tried to change my own screen resolution but it can't go that low (640X480).

So now the game won't even start, I get the common issue that says "Cannot find 640X480 video mode".

I've watched Youtube videos and checked this forum (including Steam's) and cannot find a solution. 

I don't understand why this game would have worked 2 years ago but not now.

I'm desperate to play.  Please help me.

Windows for home | Previous Windows versions | Gaming

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  1. Anonymous
    2017-06-23T16:47:08+00:00

    Hi,

    There may be few reasons why you are getting the error "Cannot find 640X480 video mode," please check if your Windows computer is still up to date. Since you have been able to try other steps in your pursuit to resolve this concern, you might as well check if your computer is updated. Click the link below to be guided on how you can keep your PC up to date. You may also want to try upgrading your computer system to Windows 10 to help avoid these kinds of issues.

    Windows Update.

    Please update us of the result for us to help you further.

    Regards.

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  2. Anonymous
    2017-06-25T02:25:57+00:00

    I checked and my PC is all up to date.  I will not be upgrading to Windows 10 to play this game.

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  3. Anonymous
    2017-06-26T16:33:43+00:00

    Just to re-confirm, my PC is all up to date.  I don't want to go to Win10 right now because like I said, this game has worked on 8.1 in the past.

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  4. Anonymous
    2017-06-28T19:20:28+00:00

    Thank you for your response. You can access the game settings of GTA Vice City and reduce the color mode to 16 bit and the resolution to 640x480. Try to check if this will resolve the issue. If not, you may contact the support team of GTA Vice City and check with them the correct settings that you should have for it to work with your Windows 8.1 computer.

    Feel free to post should you need further assistance.

    Regards.

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  5. Anonymous
    2017-06-29T02:20:13+00:00

    I've definitely tried that too.  It's what makes this so frustrating: it did work before, 2 years ago on this exact same computer.  I changed no settings before I tried to play it again.

    I'm sorry, this is an ignorant question, but when you say I can contact the support team of GTA Vice City, do you mean on this website?

    Thanks.

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