Disable Virtual Agent

Anonymous
2017-07-04T19:00:34+00:00

I find the Virtual Agent too intrusive. How can I disable it?

Moved from: (Windows / Windows 10 / Cortana & search / PC)

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-07-06T17:46:40+00:00

We appreciate the details that you guys provided.

Regarding your concern, the Try the Virtual Agent (PREVIEW) button is a feature and part of the web page that Microsoft provided to the users in case we need extra assistance. It is part of the design of the web page and there's no option to disable it.

If you would like, you can submit feedback or suggestion using the Feedback Hub. You can either vote on an existing submission or submit a new issue or idea. When you submit a feedback item we gather additional details and information about your concern and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

In order to submit new feedback, please follow these steps:

  1. On a Windows 10 device, search for Feedback Hub in Cortanasearch, then launch the app.
  2. Navigate to Feedback in the left menu, then press + Add new feedback.
  3. Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory.
  4. If possible, reproduce the problem after clicking Begin monitoring, or Start capture near the end of the form. Stop monitoring when you’re done.
  5. Once you’ve completed the form and monitoring, click Submit.
  6. Click Continue using Feedback Hub.
  7. Click My feedback at the top, then find the item you submitted.
  8. Open the item you submitted, then click Share.
  9. Click Copy link, then paste the link here in your response (it will look like https://aka.ms/ link>).

If you have other concerns, feel free to reach out.

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  3. Anonymous
    2017-11-29T03:09:08+00:00

    Hello Ken,

    We understand that there are some features that are not appealing or functional on your end. For us to have a better picture of your concern, we would appreciate if you provide us these information:

    • Are you referring to Cortana or the Ask Microsoft Virtual Agent button?
    • If it is possible, please provide us a screenshot of your concern.

    We will wait for your response.

    One does not have to ASK or push any button; it pops up by itself!! To my annoyance!

    I do not want Cortana or ANY Virtual ignorant popup to operate.

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  4. Anonymous
    2017-11-25T18:30:24+00:00

    Hi,

    The Virtual Agent on the support page of Microsoft is a feature and part of the web page. If you really want to disable it, you can refer to the steps provided by other community member in this thread as a workaround. If you want the support page of Microsoft to have an option to disable the Virtual Agent, you can refer to the reply of Mark Isi.

    Regards.

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