An IT specialist had to sort the issue for me. It turns out it was something to do with the microsoft .net framework 4.7 update that windows installed. He reverted back to version 4. I'm not sure if he had to do anything else to restore the system but it works fine now. He has just advised me not to install that update.
MSVCR120_CLR0400.dll
After doing a windows update getting the below error message while logging in .
"The procedure entry point nextafterf could not be located in the dynamic link library MSVCR120_CLR0400.dll"
what does it mean and how we can resolve it and now I notice that the Skype for business search is not finding anything as well .
OS -WIN 7 Pro 64 bit SP1
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Windows for home | Previous Windows versions | Windows update
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There are not "several causes" of the error message.
There is one cause of the error message.
Here is what is means:
Search your system for MSVCR120_CLR0400.dll and when you find it check the Properties like this example:
What is the version on your system?
Whatever the version is, write it down and then come back and tell us what it is.
The files get installed with the C++ 2013 Redistributable package and is not part of a Windows installation so it is doubtful sfc /scannow will help you.
Inside these DLLs are functions and the programs that are complaining are telling you that they are not finding the nextafterf function inside the MSVCR120_CLR0400.dll but as you can see on my system with my installed version of the file it is in there:
Apparently your MSVCR120_CLR0400.dll is afflicted, the wrong version or something else is not right about it.
But as usual we know nothing about your environment... are you a home user, a corporate user connected to a corporate network or something else? Maybe there is a reason you have that version of MSVCR120_CLR0400.dll on your system.
First make a System Restore point so in case things get worse you can undo the changes.
If you are a home user you can check your Control Panel, Installed Programs, find the C++ 2013 and uninstall it:
After uninstalling restart your system and if there are more errors that are DIFFERENT, post them too.
Then download and install (in your case) the 64 bit version from this link:
https://www.microsoft.com/en-us/download/details.aspx?id=40784
Then restart your system and check the version of the file again.
If it still doesn't work, tell us the original version you wrote down, and the version you just installed.
In your example error SelfService.exe (and Skype) are not Windows programs so it could be that there is something wrong with them too.
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Anonymous
2017-10-03T17:48:55+00:00 Hi
I Installed Win 7 Ultimate (X64)
Now I Want Open The HSS VPN (Hot Spot Shield)
I Installed Direct X 12.00.52512.0 Version
But My Problem Not Resloved
I Installed 12.00.52519.0 Too
But My Problem Not Resloved Too
I Installed All Of System Components Such As .Net Framework & Visual C++ & ...
But I Cant Run The HSS
What's My Problem & What Can I Do ?
Regards
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Anonymous
2017-09-20T09:37:32+00:00 Ack.
Made a few adjustments to previous reply and hope that it will help others know just what to do for this issue.
Trouble is I don't know what things might get broken with the older version of .NET - don't know too much about what needs those things.
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Anonymous
2017-09-20T08:46:24+00:00 I'm afraid that it was an IT specialist who actually did that final process for me so I cannot confirm. Always best to do a system restore point before doing any of this. However, I believe that could work as suggested. I can see that my system now does not have Microsoft.Net Framework 4.7 but does have the update for 4.6.1 if that helps.