How to get reset protection recovery key

Anonymous
2017-03-17T12:00:18+00:00

I did a hard reset on my Lumia 640. I had no idea that I needed to turn off reset protection first. When I login to my account, no devices are showing up. How else can I find myself recovery key? My phone is basically useless until I get the key. Please help!

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2020-06-10T17:52:46+00:00

    haiii,

     I also try to give the phone to the owner but i had founded beside the Highway road , now how could i give the phone to the owner.

    Hi rakeshrakesh1

    In that case hand it to the autorities.

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  2. Anonymous
    2020-06-10T17:54:44+00:00

    Hello,

    I had read your text which you had kept to the customers to helping them to

    login the RPRK , but I am also facing with same problem to login the RPRK.

    But, the point is I didnt buy the phone and I had found the phone beside the

    road and I am using it. Recently 3 times I had update the phone and its

    working properly, but the 4 the time when I re set the phone it was asking

    me RPRK key, I do know and I am not the owner of this phone , I didnt

    stolen the phone , I had found it . So now I want to login RPRK ,

    how I can login ,,, please help meee.

    and dont say that give to the owner not silly answers.

    Thanking you,

    Hi GorlakondaRakesh

    That protection was added to make sure i one loses the phone it cannot be refornated and used by some one else.

    That Key is in the Microsoft account of the owner of the phone.

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  3. Anonymous
    2020-06-30T15:50:00+00:00

    need a reset protection key it will not work without it after a hard start

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  4. Anonymous
    2020-06-30T17:29:48+00:00

    Hi RichFollette

    As explained many times before, that Key is in your Microsoft Account, the account to each the device is associated to.

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  5. Anonymous
    2020-06-30T20:22:06+00:00

    Except that it is not...

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