Hi LykaMartinez
No one gets any email, the Reset Protection Key is in the Microsoft Account Associated to each device.
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I did a hard reset on my Lumia 640. I had no idea that I needed to turn off reset protection first. When I login to my account, no devices are showing up. How else can I find myself recovery key? My phone is basically useless until I get the key. Please help!
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Hi LykaMartinez
No one gets any email, the Reset Protection Key is in the Microsoft Account Associated to each device.
about the reset recovery key of my microsoft lumia 640 lte
Hi LykaMartinez
What email?
See above here to find the Reset Protection Key
i didnt get any email about my reset recovery key what wiuld i do??
Hi LeandroSpagnol
Most USA phones do not work in Europe.... Diferent Systems.
The reset protection Key in that case is associated to the Microsoft Account of the first owner. The reset protection is a system to make sure that one cannot reset a phone that belongs to someone else and use it. The reset protection is only activated when the phone is used, and a Microsoft Account is associated to the device.
When a phone is moved from one person to another a few steps have to be made to make sure that the other person can use it. Here they are:
Your phone is no longer listed on account.microsoft.com/devices, and the recipient can remove Reset Protection during phone set up using the Disable using recovery key option.
Tell the person you purchased the phone from to do that in order that you can use that phone.