How to get reset protection recovery key

Anonymous
2017-03-17T12:00:18+00:00

I did a hard reset on my Lumia 640. I had no idea that I needed to turn off reset protection first. When I login to my account, no devices are showing up. How else can I find myself recovery key? My phone is basically useless until I get the key. Please help!

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2020-07-04T15:33:50+00:00

    Hi LykaMartinez

    No one gets any email, the Reset Protection Key is in the Microsoft Account Associated to each device.

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  2. Anonymous
    2020-07-04T14:41:45+00:00

    about the reset recovery key of my microsoft lumia 640 lte

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  3. Anonymous
    2020-07-03T23:38:23+00:00

    Hi LykaMartinez

    What email?

    See above here to find the Reset Protection Key

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  4. Anonymous
    2020-07-03T21:23:43+00:00

    i didnt get any email about my reset recovery key what wiuld i do??

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  5. Anonymous
    2020-06-30T22:25:21+00:00

    Hi LeandroSpagnol

    Most USA phones do not work in Europe.... Diferent Systems.

    The reset protection Key in that case is associated to the Microsoft Account of the first owner. The reset protection is a system to make sure that one cannot reset a phone that belongs to someone else and use it. The reset protection is only activated when the phone is used, and a Microsoft Account is associated to the device.

    When a phone is moved from one person to another a few steps have to be made to make sure that the other person can use it. Here they are:

    1. Go to account.microsoft.com/devices;
    2. Next to the phone you no longer own, select Remove phone.
    3. Select the I'm ready to remove my phone check box, note the recovery key, and then select Remove. The recovery key will display on the page and will also be emailed to you.
    4. When you're certain that you have your recovery key saved, select the I've kept a copy of the recovery key check box, and then select Okay.
    5. Forward the recovery key email to your phone recipient.

    Your phone is no longer listed on account.microsoft.com/devices, and the recipient can remove Reset Protection during phone set up using the Disable using recovery key option.

    Tell the person you purchased the phone from to do that in order that you can use that phone.

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