Thank you. I've already tried this and it didn't work. It said to get the key that I have to sign in to my account and remove the device, but no devices are showing up. Does Microsoft have a customer service number or something?
How to get reset protection recovery key
Anonymous
I did a hard reset on my Lumia 640. I had no idea that I needed to turn off reset protection first. When I login to my account, no devices are showing up. How else can I find myself recovery key? My phone is basically useless until I get the key. Please help!
Windows for home | Other | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2017-03-17T13:13:01+00:00 -
RedSpook-9082 4,765 Reputation points Volunteer Moderator2017-03-17T12:54:49+00:00