How to get reset protection recovery key

Anonymous
2017-03-17T12:00:18+00:00

I did a hard reset on my Lumia 640. I had no idea that I needed to turn off reset protection first. When I login to my account, no devices are showing up. How else can I find myself recovery key? My phone is basically useless until I get the key. Please help!

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2017-03-17T12:54:49+00:00

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  2. Anonymous
    2017-03-17T13:13:01+00:00

    Thank you. I've already tried this and it didn't work. It said to get the key that I have to sign in to my account and remove the device, but no devices are showing up. Does Microsoft have a customer service number or something?

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  3. Anonymous
    2017-03-17T14:11:36+00:00

    Thank you. I've already tried this and it didn't work. It said to get the key that I have to sign in to my account and remove the device, but no devices are showing up. Does Microsoft have a customer service number or something?

    I noticed that you only became a member yesterday 16/03/2017

    To be clear ONLY the person who activated the RESET PROTECTION will recieve the RPRK, if that is NOT you then you need to contact the SELLER for the RPRK, or return the item to the seller  as "NOT matching the description"

    You appear to have not fully  understood the instructions in the document 93tid reply contained

    Here is the same link with preamable on RPRK, NO RPRK  NO phone ... ever

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  4. Anonymous
    2018-11-05T20:40:35+00:00

    how do i get recovery key to my lumia which i did not registered to microsoft account

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  5. Anonymous
    2017-10-19T21:15:24+00:00

    Please I am using Microsoft Lumia 360 but I need the reset Protection Recovery key. Please help me to find key.

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