Code: 0x803FB107 Windows 10 app store

Anonymous
2017-06-14T02:32:35+00:00

Hi

Cant download apps or games on the windows store for a month or so. Tried numerous trouble shooting online like clearing the cache and other methods but no luck please help!

[Moved from: Windows / Apps on Windows 10 / Other Windows apps / Games]

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-09-27T19:23:44+00:00

    I have the same issue trying to download Forza Motorsport 7 Pre-load.

    Exactly the same here.

    I feel you mate, tried everything still doesn't work. Any more solutions?

    and exactly the same here.

    Something unexpected happened. Error code: 0x803FB107

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  2. Anonymous
    2017-09-27T20:28:27+00:00

    I have the same issue trying to download Forza Motorsport 7 Pre-load.

    Exactly the same here.

    I feel you mate, tried everything still doesn't work. Any more solutions?

    and exactly the same here.

    Something unexpected happened. Error code: 0x803FB107

    I've been getting 0x803FB107 & 0x80070005.

    I emailed forzafb@microsoft.com as per a moderator request in the Forza forums and the latest from them is: We are aware that certain players are experiencing issues pre-downloading “Forza Motorsport 7” on Windows 10 PCs. We’re actively working with the Windows Store team to investigate and resolve as quickly as possible.

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  3. Anonymous
    2017-09-27T20:45:24+00:00

    Hello,

    Based on the information you have provided in your post, we need to do further investigation. To assist you better, we'd like to know the following:

    • Were there any recent changes on your device?
    • Were there any external devices connected to your computer when it happened?
    • Have you recently installed any software?

    We'll keep an eye out for your response.

    cleaned out my computer. reinstalled games. after reinstalling games, one game has a black page. the other game freezes after a few minutes.

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  4. Anonymous
    2017-09-27T21:20:24+00:00

    I couldnt fix the issue unfortunately so i had to reinstall windows 10 and its been working fine since then.I think every year its good to reinstall windows as it gets allot of virisus and issues that cant be fixed.Only downfall of that is redownloading it all.

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  5. Anonymous
    2017-09-27T21:23:38+00:00

    Same here on Forza Motorsport 7 preload

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    1 person found this answer helpful.
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