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Hi
Cant download apps or games on the windows store for a month or so. Tried numerous trouble shooting online like clearing the cache and other methods but no luck please help!
[Moved from: Windows / Apps on Windows 10 / Other Windows apps / Games]
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I tried everything, windows troubleshooting, wsreset.exe, I even did a clean reinstall of windows 10... nothing works
I got 2 downloads for Shadow of War, during the instal I get both file error : 0x803FB107 and 0x80070005
I spend all day tryinf to fox this problem ! I downloaded the 70 Gb multiple times on different SSD and HDD...
Please I need your help here
Hi Royce,
We appreciate you letting us know the troubleshooting steps you've already done.
We also noticed that you already perform a clean install of Windows 10 and yet the issue remains. Knowing that, there is a possibility that the issue you're having is on a deeper level and might be affecting the hardware.
That being said, you may visit your device manufacturer for an advice about the issue you're experiencing.
You may share with us here their feedback.
What an absolute nonsense, unhelpful reply. I’m an application developer myself. This is a windows store issue, nothing more. Duplicate entries in a download bar have absolutely nothing NOTHING to do with this guys or my hardware. Im an Analyst Programmer by trade. Flag this as a priority issue with the dev team to have a look at and give us the contact information of a department or person who can help.
I am having an almost identical issue as Royce911. I have done every apart from a fresh install of windows, which is not reasonable for me to do. I know for a fact that the problem must be affecting different manufactures as I built my own PC. I have not experienced any other problems with my computer. I have also installed other apps before and since without any issues.
The fact that it appears to be attempting to download twice appears to be a specific issue with this game on the windows store. I am running the insider preview build, so perhaps that might be the issue, but don't pretend that after a couple diagnostic steps that amount to different ways to clear a cache the only option that remains is hardware related. So please elevate this higher in the windows store team because, if this issue isn't resolved, I will likely never purchase a game in the windows store again.
So, you could say that I visited my device manufacturer and he was shocked that Microsoft would attempt to blame hardware before making sure that there wasn't an issue with the Windows Store causing persistent and repeatable issues that could affect many users.
Agree with the above.
This issue appears specific with Shadow of War. Thing is, the windows store dev team can fix this easily if it could be raised as a ticket/JIRA. There was an update to the windows store the other day but I tried again and it does not correct the issue. We may have more luck going through the developer and trying to get them to raise the issue with Microsoft as noone appears to want to do their jobs around here.
