Code: 0x803FB107 Windows 10 app store

Anonymous
2017-06-14T02:32:35+00:00

Hi

Cant download apps or games on the windows store for a month or so. Tried numerous trouble shooting online like clearing the cache and other methods but no luck please help!

[Moved from: Windows / Apps on Windows 10 / Other Windows apps / Games]

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-06-14T13:22:49+00:00

    Hello,

    Based on the information you have provided in your post, we need to do further investigation. To assist you better, we'd like to know the following:

    • Were there any recent changes on your device?
    • Were there any external devices connected to your computer when it happened?
    • Have you recently installed any software?

    We'll keep an eye out for your response.

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  2. Anonymous
    2017-06-15T11:13:35+00:00

    Hi

    No changes

    No devices

    No software

    Its really annoying !

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  3. Anonymous
    2017-06-16T09:06:44+00:00

    We appreciate your response. This issue occurs due to corrupted or missing Windows settings. Let's try to run the troubleshooter for Windows apps and check if the issue still persists.

    Once you're done, update us with the result.

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  4. Anonymous
    2017-08-31T18:53:57+00:00

    I have the same problem and with me does not help the things :/

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  5. Anonymous
    2017-09-02T17:21:41+00:00

    Hi Lukas,

    Thank you for sharing this to the community. We suggest that you try to reset your store cache by following the steps below: 

    • Press Windows key + R.
    • Type "wsreset.exe" and press Enter.
    • Check if it takes you to a store page which displays that the cache has been reset.
    • Now try to open the store app and check.

    We will wait for your response.

    Regards.

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