Asphalt 8 Airborne 0x803F8001

Anonymous
2017-07-07T08:22:05+00:00

Yesterday the game worked fine, but now today on July 7th when I launch the game to play, I get the error message saying "check your account" when my account is fine, so I tried to restart the PC and didn't worked, then when I uninstall the game to reinstall, I can't reinstall it because it keeps giving me the same error message with this error code: 0x803F8001. I even runned wsreset.exe to clear the cache, restore the Windows store to default and restarted the PC again, but nothing worked. I can install other apps and games with no problem.

Any help would be appreciated, please.

Windows for home | Windows 10 | Gaming

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Anonymous
2017-07-12T20:59:04+00:00

Solved my Problem ... wsreset - logout Store account (used normal an in game) logged in with my Company Account - download Asphalt with that account (never done before !!!!) got license - after download logged in Store with own account - start game and loaded Cloud data ... worked !

the main Problem is the store and the account - simply get a new ms account for tempoary download and use your own account after download to start an Play game ... have fun ... best greetz eddl69

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  1. Anonymous
    2017-07-08T08:22:00+00:00

    Yesterday I managed to start the game by turning on and off the windows service, and today after restart the pc again the same error.

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  2. Anonymous
    2017-07-08T09:40:52+00:00

    I'm using a Surface 3 Pro, Win 10 PC. I had the same error message and had already proceeded to uninstall the game to try a reinstall. Which failed miserably.

    Now, I basically used Sachin's idea as a template for my own tryout:

    1. I logged off my username (Microsoft account) from the PC
    2. I logged on using my wife's Microsoft account
    3. I opened Windows Store using my wife's Microsoft account
    4. I tried downloading/installing Asphalt Airborne - I got no error code, so I (prematurely) ended the download/install
    5. Logged off as widfe, logged on as me
    6. Entered store as me, downloaded/installed the game without fault

    I'm back!

    I did lose the Porsche GT3RS, however, with only 2 races to go. What will Gameloft do about that?

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  3. Anonymous
    2017-07-08T13:16:30+00:00

    I think is a Windows srore issue, not only gameloft. I got the issue with Asphalt 8 in one PC and with Backgammon Pro in other

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  4. Anonymous
    2017-07-08T14:09:43+00:00

    Any idea when Microsoft/Gameloft going to sort out this problem, lost already my login reward for yesterday looks like I am going to loose the one for today as well. It is really frust.

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