Asphalt 8 Airborne 0x803F8001

Anonymous
2017-07-07T08:22:05+00:00

Yesterday the game worked fine, but now today on July 7th when I launch the game to play, I get the error message saying "check your account" when my account is fine, so I tried to restart the PC and didn't worked, then when I uninstall the game to reinstall, I can't reinstall it because it keeps giving me the same error message with this error code: 0x803F8001. I even runned wsreset.exe to clear the cache, restore the Windows store to default and restarted the PC again, but nothing worked. I can install other apps and games with no problem.

Any help would be appreciated, please.

Windows for home | Windows 10 | Gaming

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Anonymous
2017-07-12T20:59:04+00:00

Solved my Problem ... wsreset - logout Store account (used normal an in game) logged in with my Company Account - download Asphalt with that account (never done before !!!!) got license - after download logged in Store with own account - start game and loaded Cloud data ... worked !

the main Problem is the store and the account - simply get a new ms account for tempoary download and use your own account after download to start an Play game ... have fun ... best greetz eddl69

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  1. Anonymous
    2017-07-12T22:42:31+00:00

    I went to sent gameloft an email and before you sent it take you to a page to see if there are related issues and there was one for our error code and it says

    Asphalt 8: Airborne

    Cannot enter the game on Windows device (error code 0x803F8001) 

    Please do not worry, our developers are already checking this issue. We will inform you of the resolution as soon as the reason is detected. 

    I think it is time Gameloft fix this problem as I have not been able to play this game in over a week and the developers have not sent any reply to this problem..... Please Gameloft fix this problem

    Thank you

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  2. Anonymous
    2017-07-12T16:42:51+00:00

    Not for me.

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  3. Anonymous
    2017-07-12T16:40:46+00:00

    That doesn't work.

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  4. Anonymous
    2017-07-12T12:59:12+00:00

    @ RN (aka registered user): "Think about it. You are probably young and forming your ethics. This is one place it starts."        ROFLMAO

    IF  ONLY! I WISH I WAS YOUNG AGAIN! 

    BTW, I'm College Graduate and LEGAL /Paralegal were my majors so yeah... had LOTS of ethics courses of which I needed to fulfill my degree(s), however, ethics is really COMMON SENSE. Of course, there are many people who just don't care. I also completed GRAD school and got my MBA. Been there done that in many many ways.  lol 

    This has been an intriguing/FRUSTRATING last 6 days hasn't it?

    THIS IS MY LAST POST here as all I did was to confirm that I too had the problem

    and I explained some processes I went through. I did a TON of research and reading-

    all because Microsoft and Gameloft can't get their stuff together.

    At any rate, I'm done in here. Hope everyone gets these issues sorted out.

    I can't believe I've wasted lots of time. AND I still have to go through more agonizing hours of time trying to UNDO the screw ups on my poor laptop that was in PERFECT condition until she did all that remote stuff to it last Friday.... Regrets? I HAVE A TON of them.. lol

    bye now and good luck

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