IN RESPONSE TO "RN" aka "registered user"
hi
#1 "Microsoft is not responsible for the behavior of products from third-party vendors."
YES they are if purchases/ services are PROVIDED BY Microsoft Store. All the problems with the Asphalt 8 game (as well as other apps/games people have posted with same issue) are at least due in part to MICROSOFT O.S./STORE. As you've read I'm sure, people
kept saying create local account for WINDOWS (store, etc) and yada yada through many steps the game WILL reinstall and come up BUT with issues... so if it is NOT due at least in part to Microsoft then WHY is the issue revolving around creating a "local account"
on the MICROSOFT OS/STORE? --cause it IS partly them.
I don't know what happened or why or when it will if ever be fixed but ....yeah.. fun since Friday.
#2"If there is a problem with Microsoft programs etc. THEN they can be expected to deal with it...or not. They are also entitled to change or discontinue whatever for any reason."
Sure, it IS their discretion on games/apps THEY OFFER in the store BUT that makes my point. There IS a problem with MICROSOFT O.S./Store. THEY are SUPPOSE to be "dealing" with it and GAMELOFT as well!
Friday afternoon (pacific standard time) I went to M.S. support Chat - hours later - game would work but rep screwed with my system and now it's not the same! I wish I would've just waited as was NOT worth screwing up my laptop which worked great until this!
The rep walked through via Remote access.. creating "local account" (without asking me for a name etc, btw) then logged out of my MAIN REGULAR MS ACCOUNT and logged in with local account.. Yeah great the game downloaded and came up but it was not connected
to xbox (because you have to be logged into a MS account) or facebook so it was wanting to start with new game! NO! so I said..hold on... but she ignored me and kept working on my system..
I told the rep AGAIN that all I had to do was log in to my facebook to enable cloud.. rep said.. ok.. so I did and of course retrieved MY CLOUD data for my regular asphalt game BUT my system is now totally messed up! I was so tired from all the hassles I
didn't even realize it until later.. i.e. even though I went back and signed in to my regular MS account.. my downloads and other stuff are going to the OLD local acct she created.. AGH
SO, that WAS MICROSOFT WINDOWS10 SUPPORT and rep said she had dealt with the issue all that day. My desktop WAS working that early morning that has the creators update but yesterday I started it up and SAME problem! I thought NO I AM NOT GOING TO MS SUPPORT
again for this or it will be screwed up too! Sooo.. I uninstalled the stupid game.. created my own local account..RESET STORE CACHE -logged out of main.. back into the local .. RESET STORE CACHE AGAIN went to MS website to get which of course brings up store
-it downloaded and works BUT STILL acting up. AND THIS IS BECAUSE MS STORE/GAMELOFT HAVEN'T FIXED what the heck ever started all this!!
M.S. O.S./STORE AND GAMELOFT'S ASPHALT 8 is STILL an issue..
I still have to figure out HOW TO FIX my laptop account now to undue some of the crud the rep did to it.
good luck all.