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This error appeared on my Lumia 1020 and Lumia 630 on the same day. I open the messenger app and it just sits in a "waiting for network" state.
It goes without saying that I haven't changed anything on the phones, and it is a huge coincidence if this happened to two phones at the same time.
Facebook have not helped. Anybody else seen this error and do you have a fix?
Many thanks
Phone OS version 8.10.14226.359 Facebook Messenger version 11.0.1
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I upgraded my phone to WIN 10 and after that, there was avaiable a new version of facebook and messenger for WIN 10 on store and it works perfectly. So people, upgrade your phones then download the W10 versions of apps from store and enjoy your phone 🙂
I can confirm that my Lumia 635 upgraded to Windows 10 with the latest Messenger installed now works. The W10 upgrade was frustrating - it worked fine, but the stuff that is gone or doesn't now work :-O
and of course not all phones support W10
Me too. I upgraded my phone and tried using it through the facebook app and nothing works. Still says waiting for network. :(
Did you remove the FB apps and install the new versions from the Store? That worked for me :-)
My phone does not have the option to install windows 10 as of yet. I am using a Lumia 920. I have tried downloading the app over and over and nothin. Can you help?
