windows phone 8.1 facebook messenger "waiting for network error"

Anonymous
2017-03-30T09:08:09+00:00

This error appeared on my Lumia 1020 and Lumia 630 on the same day. I open the messenger app and it just sits in a "waiting for network" state.

It goes without saying that I haven't changed anything on the phones, and it is a huge coincidence if this happened to two phones at the same time.

Facebook have not helped. Anybody else seen this error and do you have a fix?

Many thanks

Phone OS version 8.10.14226.359 Facebook Messenger version 11.0.1

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-04-03T05:11:08+00:00

I upgraded my phone to WIN 10 and after that, there was avaiable a new version of facebook and messenger for WIN 10 on store and it works perfectly. So people, upgrade your phones then download the W10 versions of apps from store and enjoy your phone 🙂

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  1. Anonymous
    2017-03-30T09:23:04+00:00

    It may not be such a big coincidence if both handsets are using the same network connection. On the other hand, this might shed some light on your problem:

    https://messenger.fb.com/newsroom/update-on-support-for-older-versions-of-messenger-and-facebook-apps/

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  2. Anonymous
    2017-03-30T18:28:23+00:00

    If this is true..we are going to no longer be able to use FB Messenger???

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  3. Anonymous
    2017-03-30T19:37:30+00:00

    Is this just a bad joke for first of April?

    Not funny! Absolutely not!

    I paid for a device which can use messenger!!!!!!!

    Give me back all functions!

    Ezt komolyan nem hiszem el!

    Ez tisztara olyan, mintha Magyarországon lennénk!

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  4. Anonymous
    2017-03-30T20:37:53+00:00

    GaborCzeller and all others,

    start complaining to Facebook, they made this decision not Microsoft.

    Microsoft can't help or do anything in this matter.

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