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In Windows Defender settings the options for "check apps and files" are greyed out.
Does anyone know how to fix this?
I am running Windows 10 Pro X64, Version 1703, OS Build 15063.296
* Moved from: Windows / Windows 10 / Security & privacy / PC
* Moved from Virus & Malware
* Original title: Windows Defender "check apps and files" options greyed out
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Hairy,
Windows Defender will be automatically disabled if there's a third party security application installed on your computer. For us to diagnose the issue, we would like to know if you have a third party security app installed on your computer.
We look forward to your response.
Hi Stephanie,
I have no third party security applications installed.
Here is a snapshot of installed apps.
To further assist you with your concern, we advise that you install the latest Windows Update build on your computer and check if the issue persists.
Do update us with the outcome and if you need further assistance.
Regards.
To further assist you with your concern, we advise that you install the latest Windows Update build on your computer and check if the issue persists.
Do update us with the outcome and if you need further assistance.
Regards.
As far as I know Version 1703, OS Build 15063.296 is the latest.
If there is a newer version, where can I find it?
***Personal information deleted by the moderator. Please see the*Microsoft Community Frequently Asked Questions* for more information on how you can protect your privacy.***
To assist you further, we have verified that the OS Build 15063.296 is the latest version for the computer and the OS Build 15063.297 is for mobile. It appears that you have the latest version installed on your computer.
It is possible that there are some corruptions with the Windows system files. For troubleshooting, we advise that you run the System File Checker tool to repair missing or corrupted system files.
Let us know the result and if you need further assistance.
Thank you.
