Windows 10 SmartScreen- "check apps and files" options greyed out

Anonymous
2017-05-15T01:43:15+00:00

In Windows Defender settings the options for "check apps and files" are greyed out.

Does anyone know how to fix this?

I am running Windows 10 Pro X64, Version 1703, OS Build 15063.296

* Moved from: Windows / Windows 10 / Security & privacy / PC

* Moved from Virus & Malware

* Original title: Windows Defender "check apps and files" options greyed out

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-05-15T04:21:13+00:00

    Hi Hairy,

    Windows Defender will be automatically disabled if there's a third party security application installed on your computer. For us to diagnose the issue, we would like to know if you have a third party security app installed on your computer.

    We look forward to your response.

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