Windows 10 SmartScreen- "check apps and files" options greyed out

Anonymous
2017-05-15T01:43:15+00:00

In Windows Defender settings the options for "check apps and files" are greyed out.

Does anyone know how to fix this?

I am running Windows 10 Pro X64, Version 1703, OS Build 15063.296

* Moved from: Windows / Windows 10 / Security & privacy / PC

* Moved from Virus & Malware

* Original title: Windows Defender "check apps and files" options greyed out

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-10-08T09:57:34+00:00

    Can we please get back to the original issue:-

    Windows Defender "check apps and files" options greyed out

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  2. Anonymous
    2017-10-08T09:46:02+00:00

    Done and thanks for the quick reply

    Mayon

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  3. Anonymous
    2017-10-08T09:41:04+00:00

    Hi Mayon,

    If Windows Defender is still running after installing a third party security program, you can manually turn it off by following the steps provided on this support article.

    Note: Scheduled scans will continue. However, files that are downloaded or installed will not be scanned.

    Let us know should you need further assistance.

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  4. Anonymous
    2017-10-08T04:18:04+00:00

    Hi Hairy,

    Windows Defender will be automatically disabled if there's a third party security application installed on your computer. For us to diagnose the issue, we would like to know if you have a third party security app installed on your computer.

    We look forward to your response.

    Hi I am respectfully  countering you here.

    Installed Eset internet security 10 but windows defender is still up and running. ?????????

    Trying to figure out to disable defender.

    However may be they can be complementary to each other not sure.

    But it will surely affect the performance of my PC.

    Running OS Win 10 1703 build 15063.608

    hope to see your comment

    Mayon

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  5. Anonymous
    2017-10-02T23:19:47+00:00

    Still greyed out but I was thinking perhaps it is only for mobile phones or something?

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