Windows 10 SmartScreen- "check apps and files" options greyed out

Anonymous
2017-05-15T01:43:15+00:00

In Windows Defender settings the options for "check apps and files" are greyed out.

Does anyone know how to fix this?

I am running Windows 10 Pro X64, Version 1703, OS Build 15063.296

* Moved from: Windows / Windows 10 / Security & privacy / PC

* Moved from Virus & Malware

* Original title: Windows Defender "check apps and files" options greyed out

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-09-29T01:35:32+00:00

    Hello Rey Cam,

    I have tried all the resolutions in the thread but I can go through them. Oh sorry about the late reply I think my spam filter was messed up I fixed it today and suddenly MESSAGES!! Ok I don't have any antivirus programs on my system but Microsoft Defender Security Center. Windows is fully updated. I have run system file checker SFC /scannow as admin. I am beginning to think perhaps this is something for mobile 10? I have also disabled and re-enabled it in Turn windows features on or off. Not sure there is anything else to try Defender seems to work ok. I have never trusted Microsoft to "Police themselves" sort of speak the OS is rough in some parts but it is workable almost any antivirus program they offer is lacking (sorry guys) I normally use AVG Free but I don't have it on this machine because I didn't like the notifications I was getting when I had Windows 8 installed. Hope this helps (Also did a clean install)

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  2. Anonymous
    2017-09-29T01:22:10+00:00

    Thanks for responding Appreciate that,

    however it did not work.

    Pieter alias Mayon

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  3. Anonymous
    2017-09-28T15:06:10+00:00

    What is the level of your User account control?

    Try to lower it down and restart your pc and check if helps?

    If not you may need to submit a report through feedback hub to report this to Microsoft engineers.

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  4. Anonymous
    2017-09-28T12:57:49+00:00

    When will there be a normal answer about this issue ?

    Pls Microsoft can you help to solve this problem

    Apps and files are still greyed out and there is no way to configure.

    Perhaps we should ditch defender all together if Ms does not even know themselves how to solve this.

    By the way Win 10 latest update works fine. No issues except for defender.

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  5. Anonymous
    2017-08-25T08:48:18+00:00

    Having the same problem ,tried everything (except reinstall windows ).Don't have nor ever had a third party AV or firewall .Simply put the OS is broken.

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