Windows 10 SmartScreen- "check apps and files" options greyed out

Anonymous
2017-05-15T01:43:15+00:00

In Windows Defender settings the options for "check apps and files" are greyed out.

Does anyone know how to fix this?

I am running Windows 10 Pro X64, Version 1703, OS Build 15063.296

* Moved from: Windows / Windows 10 / Security & privacy / PC

* Moved from Virus & Malware

* Original title: Windows Defender "check apps and files" options greyed out

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-10-17T10:03:16+00:00

    Bump, I have this same issue - never installed any anti-virus software nor had any prior issues. I've kept my system up-to-date, ran SFC and did all troubleshooting steps in this thread to no avail.

    If I get told to restart my computer one more time, I will lose my sanity.

    "This setting is managed by your administrator", but I am the administrator...

    Thanks

    It seems this is going to be a never ending story. MS does not respond so until when do we have to wait until a proper answer will be given?

    Thanks

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  2. Anonymous
    2017-10-15T10:38:42+00:00

    I am encountering the same issue and I have tried everything that has been suggested in this thread. The problem is not fixed. Microsoft, can we have some real tech guys instead of these kids, please?

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  3. Anonymous
    2017-05-26T03:35:13+00:00

    I was previously running aVast but I removed it using the recommended complete uninstaller.

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  4. Anonymous
    2017-05-22T23:35:37+00:00

    To assist you further, we have verified that the OS Build 15063.296 is the latest version for the computer and the OS Build 15063.297 is for mobile. It appears that you have the latest version installed on your computer.

    It is possible that there are some corruptions with the Windows system files. For troubleshooting, we advise that you run the System File Checker tool to repair missing or corrupted system files.

    Let us know the result and if you need further assistance.

    Thank you.

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  5. Anonymous
    2017-05-21T00:53:37+00:00

    To further assist you with your concern, we advise that you install the latest Windows Update build on your computer and check if the issue persists.

    Do update us with the outcome and if you need further assistance.

    Regards.

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