Whatsapp stuck on loading screen - Windows phone 10

Anonymous
2017-03-06T06:55:06+00:00

hi i recently updated whatsapp on my phone and now its stuck on loading screen even though i restarted and hard reset my phone. Any suggestion to solve this issue.

Thanks Fab

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2018-08-22T12:34:48+00:00

    Rakshi...

    There's no other way than restoring your phone with nad hard reset, I fear.

    WA people don't care of a dead OS walking like Windows Mobile. MIcrosoft people left the OS to die, so they care even less of their customers.

    I made an hard reset, but obviously I couldn't make a backup of the lastest chats.

    Luckily I had my backup Android phone to use WA in the meanwhile.

    I hope you did some backup of your chats, lately. Otherwise you wait it will go back working for a while, you make the backup of the chats and then proceed to the hard reset.

    After the hard reset I suffered of a problem avoiding me to sign in for fast-ring updates. Only yesterday MS solved it, all of a sudden, after my complaint on the feedback hub ahahaha

    It's a joke.

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  2. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-08-22T13:39:39+00:00

    After the hard reset I suffered of a problem avoiding me to sign in for fast-ring updates. Only yesterday MS solved it, all of a sudden, after my complaint on the feedback hub ahahaha

    It's a joke.

    What fast ring updates are you talking about? The Insider program for Windows Mobile was shut down in January.

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  3. Anonymous
    2018-08-22T13:54:57+00:00

    "same here"

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  4. Anonymous
    2018-08-22T14:06:38+00:00

    But I was still signed in before the hard reset... and from yesterday I'm back in the insider program, as you can see from the screenshot..

    I guess Microsoft not only abandoned the OS and all the customers but also didn't even bother to lock the insider program, designing a simple window with the text: "sorry, guys we're closed". Sadness...

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  5. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-08-22T15:17:03+00:00

    But I was still signed in before the hard reset... and from yesterday I'm back in the insider program, as you can see from the screenshot..

    There are no Insider Builds for mobile released any more, it is completely pointless to stay in the program, you can only get a false update notification about a new PC build being available and your phone will get stuck trying to download or, God forbid, install it. I've seen this happen already.

    You should opt out, there are no benefits and only potential problems from staying.

    https://support.microsoft.com/en-us/help/10584/windows-10-stop-receiving-insider-builds

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