Whatsapp stuck on loading screen - Windows phone 10

Anonymous

hi i recently updated whatsapp on my phone and now its stuck on loading screen even though i restarted and hard reset my phone. Any suggestion to solve this issue.

Thanks Fab

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135 answers

Anonymous

2018-01-20T13:10:31+00:00

I still have the same problem here 😞 I'm so upset!!! I don't know what to do anymore. We need to comment on Feedback Hub, guys, so Microsoft can see what we have been through.
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Anonymous

2018-01-20T15:02:07+00:00

To fix this, go to settings>storage>this device>temporary files>tick on the telemetry and temporary files and then tap remove. Sometimes it takes more than 4-5 attempts and to delete all the telemetry files and a restart to delete the temporary files. This will not remove any of your data.
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Anonymous

2018-01-20T15:25:10+00:00

To fix this, go to settings>storage>this device>temporary files>tick on the telemetry and temporary files and then tap remove. Sometimes it takes more than 4-5 attempts and to delete all the telemetry files and a restart to delete the temporary files. This will not remove any of your data.

It's not working for me.. Tried 9-10times..
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Anonymous

2018-01-20T15:28:34+00:00

Same here!

My telemetry data already have been 0 Byte!

Altough I deleted everything but with no effect.

What's about the WhatsApp - Beckup folder and the WUDownloadCache??

Delete them too??
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Anonymous

2018-01-20T15:31:24+00:00

Actually, if deleting the telemetry didn't work, you would need to recover your phone via Windows Device Recovery Tool!
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