Whatsapp stuck on loading screen - Windows phone 10

Anonymous
2017-03-06T06:55:06+00:00

hi i recently updated whatsapp on my phone and now its stuck on loading screen even though i restarted and hard reset my phone. Any suggestion to solve this issue.

Thanks Fab

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2018-01-19T01:47:06+00:00

    As of 8:30 p.m. today (18 Jan 2018) an update was installed to WhatsApp and now everything is working.  It restored messages and contacts that were saved to OneDrive.  It was necessary to reconnect computers using the web app version.  I have no idea what the problem was, or what was done to fix it, but at least for the moment it is working on my phone, which is a Lumia 640 running Windows 10 Mobile, Version 1709,  build 10.0.15254.158.

    Hope that is helpful, Ron

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  2. Anonymous
    2018-01-19T09:02:07+00:00

    Hi Ron,

    I got no WhatsApp update until now. Nevertheless it works since this morning. All other apps which did not work, too.

    I have the same OS - version like you.

    Very strange...

    Greetings

    Manfred

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  3. Anonymous
    2018-01-20T04:55:32+00:00

    Issue is not fixed for me.. Still stucks on loading screen.. Is there anyone who still having the issue?? ☹

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  4. Anonymous
    2018-01-20T08:33:21+00:00

    Issue is not fixed for me.. Still stucks on loading screen.. Is there anyone who still having the issue?? ☹

    Same here!

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  5. Anonymous
    2018-01-20T09:45:44+00:00

    Have you tried to add a new contact to your phone? It worked with me... just try and save a new or a few mobile numbers, I hope it'll work!

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