Microsoft Solitaire Collection: TriPeaks won't load - Windows 10

Anonymous

For three days, TriPeaks won't load - "the wheels on the bus go round and round" as one expert here says :o)

When I click on the MS Solitaire Collection icon I get this:

Pyramid and all the others load OK but not TriPeaks; this is the only I play regularly (to relax!).

I searched the Community and in another thread I found one solution was check for Updates, via my account icon - but I only ever play as a Guest. ***

In another thread I found a link to run the Win10 Apps Trouble-shooter. This is what it found:

then this:

So what should I do next please? If it's the BITS help, do I type the NET etc in CMD? as an Administrator?

Hoping you can help.

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50 answers

Anonymous

2017-06-24T04:27:09+00:00

Nah! Didn't work. Have uninstalled and reinstalled from the Store several times. All games except Tri Peaks work fine. Just about to give up and download a single version of the game from elsewhere.
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Anonymous

2017-06-26T02:42:04+00:00

We suggest running the System File Checker tool. This can help diagnose and resolve corrupted data. Refer to Using System File Checker in Windows 10 for the steps.

Let us know how it goes after running this tool.
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Anonymous

2017-06-26T04:32:31+00:00

Thanks Catherine. However did all that was suggested - no issues found, restarted and the game still won't load. Other games are fine.
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Anonymous

2017-06-27T05:34:54+00:00

sfc /scannow

It's at around 35% as I type this, and the PowerShell console is more scrambled than when I took the screenshot:

http://www.geocities.jp/hitotsubishi/screenshots/sfc-scannow.png

Microsoft has been selling Windows in this country for more than 30 years. I'm still not fluent in the language, you can laugh at me if you want, but first look at the screenshot.

By the way there was a cumulative Windows Update today but it didn't fix Solitaire.
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Anonymous

2017-06-27T23:19:47+00:00
The next solution is to run the System Update Readiness tool. Refer to the steps below:
1. Press Windows + X keys.
2. Select Command Prompt (Admin).
3. Type the command DISM.exe /Online /Cleanup-image /Restorehealth and then press Enter.
If the same issue occurs, kindly get in touch with the Microsoft Solitaire in-game experts by posting your concern on this link.

If you have other questions, don't hesitate to get back to us anytime. We're here to clear things up.
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