Microsoft Solitaire Collection: TriPeaks won't load - Windows 10

Anonymous

For three days, TriPeaks won't load - "the wheels on the bus go round and round" as one expert here says :o)

When I click on the MS Solitaire Collection icon I get this:

Pyramid and all the others load OK but not TriPeaks; this is the only I play regularly (to relax!).

I searched the Community and in another thread I found one solution was check for Updates, via my account icon - but I only ever play as a Guest. ***

In another thread I found a link to run the Win10 Apps Trouble-shooter. This is what it found:

then this:

So what should I do next please? If it's the BITS help, do I type the NET etc in CMD? as an Administrator?

Hoping you can help.

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Anonymous

2017-06-16T12:15:17+00:00

Go to add remove programs

Apps

Scroll down to Microsoft Solitaire and hit reset.

clears your record but game will load without a problem as guest if you wish
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Anonymous

2017-06-16T21:42:18+00:00

Thanks George, but this didn't work for me. The wheel still goes round and round!
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Anonymous

2017-06-17T03:19:09+00:00

Me too.

30 years ago I hated people who posted in Usenet news forums "me too" without contributing anything. But there's nothing else to do here. I reset Microsoft Solitaire Collection twice today, but every time I start it it just spins its wheel.

Should I reset it again and post "me three"?
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Anonymous

2017-06-17T06:13:04+00:00

I'm not a gamer but used to like playing Solitaire when taking a break from sorting out Windows crises, So there's no way I will do a Clean Install / Boot just for Solitaire, especially when there's so many other free versions.

The problem still occurs - in probably 40% of the times I try to play it - so I've given up.
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Anonymous

2017-06-20T02:07:19+00:00

I had the same problem with my Pyramid not working. It would blue screen spin, but never load. It worked in the daily challenges (all other games worked normally) but I wasn't getting anywhere with Pyramid.

I fixed it in admin mode. I had a corrupted "game in progress" - so I deleted the file.

Windows 10 pro here, so the specific location may be different.

/localdisk/users/<your username, no brackets>/appdata/local/packages/Microsoft.MicrosoftSolitaireCollection_<gobbledegook>localstate/userdata/gameprogress

Go to the numbered subdirectory (not the public or default one) - that's your account.

You're looking for the .ark files for the games that aren't working. I deleted Pyramid.ark - it fixed my problem.

Worth a try if nothing else is working.
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