Microsoft Solitaire Collection: TriPeaks won't load - Windows 10

Anonymous
2017-03-18T07:46:21+00:00

For three days, TriPeaks won't load - "the wheels on the bus go round and round" as one expert here says :o)

When I click on the MS Solitaire Collection icon I get this:

Pyramid and all the others load OK but not TriPeaks; this is the only I play regularly (to relax!).

I searched the Community and in another thread I found one solution was check for Updates, via my account icon - but I only ever play as a Guest. ***

In another thread I found a link to run the Win10 Apps Trouble-shooter. This is what it found:

then this:

So what should I do next please? If it's the BITS help, do I type the NET etc in CMD? as an Administrator?

Hoping you can help.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2017-07-04T05:59:42+00:00

    > Here's my post in Performance Issues. <

    Do any of you still have the notification email showing which buddy marked that reply as the Answer, and when? A long-shot but it's important to know who did it. Thanks.

    To any other FM buddy, if you mark a reply here as the Answer, I will make sure I retain your name before I unmark it.

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  2. Anonymous
    2017-07-04T05:28:55+00:00

    The first time I saw that a 'buddy' had marked Catherine Cus FM's reply as the Answer I went into the Moderation Requests and asked for it to be unmarked as the solution didn't work for me.

    Don Varnau unmarked it. but told me that as OP I could have unmarked it.

    So when I saw your latest reply @Norman Diamond and saw yet another buddy-marked Answer, I unmarked it again.

    Unfortunately, MS has changed the process so the name of that 'buddy' is no longer shown in the history. I've just reported this in Performance Problems.

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  3. Anonymous
    2017-07-04T04:38:45+00:00

    "The online/cleanup-image/restorehealh option is unknown"

    Those are three separate options, so it sounds like you didn't type a space before each slash.

    It doesn't fix Solitaire though.

    A non-answer is still marked as answer but it's still a non-answer.

    I wonder if loading takes so long because it's loading advertisements from Microsoft's ad server.  But just now I tried starting Solitaire on a Windows 10 computer that never played Solitaire before, and it only took about 2 minutes to load.

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  4. Anonymous
    2017-07-04T03:42:25+00:00

    I followed the instructions above and this is the results:

    Deployment Image Servicing and Management tool

    Version: 10.0.14393.0

    Error: 87

    The online/cleanup-image/restorehealh option is unknown.

    For more information, refer to the help by running DISM.exe /?.

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

    C:\Windows\system32>

    Any suggestions?

    Thank you

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  5. Anonymous
    2017-07-01T03:14:21+00:00

    Thanks Catherine.  I expected that links usually show in blue.  This one didn't.  Found it now but have decided not to take this problem any further at the moment.

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